Lead Subscription Experience Designer

3 days ago

Sydney, New South Wales, Australia beBeeProductDesigner Full time $180,000 - $240,000

As a key contributor to our growth, you will play a pivotal role in shaping the future of our subscriptions platform. Your expertise in product design will enable us to create exceptional experiences for our premium customers.

About this Role

This is an individual contributor position where you will lead and be accountable for projects, processes, and mentorship without formal people management responsibilities. You will build upon our best-in-class experience for subscriptions and premium customers, leading research initiatives and taking key findings to inspire new ideas and improve existing experiences.

Key Responsibilities:
  • Develop and articulate the product strategy and vision for the future of subscriptions as we scale adoption across markets and large organisations.
  • Conduct in-depth research on competitors, trends, patterns, best practices, UX design inspiration, user and business insights.
  • Collaborate with teams within and outside the Revenue Platform group to create a subscriptions platform that supports millions of customers.
  • Prioritise feature ideas based on business outcomes and customer needs to drive impact.
What We're Looking For

We are seeking a highly skilled product designer with end-to-end experience in designing and shipping multiple products or features across various platforms. Key qualifications include:

  • Strong collaboration and communication skills to work closely with designers, engineers, and product managers.
  • A problem-first mindset to identify gaps and opportunities, and a deep understanding of ambiguous problems.
  • Data fluency to evaluate user problems, inform design solutions, and measure success.
  • Pragmatism to balance delivery and root cause analysis.
  • Strong engineering literacy to work effectively with engineers and solve complex technical problems.

If you have a passion for creating exceptional user experiences, are eager to learn, and thrive in a fast-paced environment, we encourage you to apply.

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