Aquatic Facility Manager

2 weeks ago


Mill Park, Victoria, Australia Belgravia Health & Leisure Group Pty Ltd Full time
About the Role

We are seeking a highly skilled and experienced Aquatic Duty Manager to join our team at Mill Park Leisure Centre. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the facility, providing exceptional customer service, and maintaining a safe and enjoyable environment for all patrons.

Key Responsibilities
  • Manage the day-to-day operations of the aquatic facility, including pool plant systems and water quality principles.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Ensure the facility is maintained to a high standard, including cleaning, maintenance, and repairs.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work collaboratively with other team members to achieve business objectives and improve operational efficiency.
Requirements
  • Strong leadership and communication skills, with the ability to inspire and motivate others.
  • Excellent customer service skills, with a focus on providing a positive experience for all patrons.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Current First Aid (Level 2) and Current CPR Certificate.
  • National Police Check.
  • Current Pool Lifeguard Certificate.
  • Current Pool Operations Certificate is desirable.
About Us

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are committed to providing a child safe environment and are an equal opportunities employer. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability.



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