Front Office Supervisor
2 weeks ago
Job Overview:
We are seeking a seasoned Administrator to oversee our front office and reception team, promote team unity, and deliver exceptional customer service.
Main Responsibilities:- Foster a positive work environment by managing the front office and reception team effectively.
- Deliver outstanding customer service, ensuring every guest receives a warm welcome and assistance with their stay.
- Collaborate with senior management to optimize revenue opportunities and decrease expenses.
- Oversee reservations, groups, functions, and event bookings efficiently.
- Coordinate with other departments to ensure seamless operations.
- Maintain accurate guest accounts and adhere to confidentiality policies and procedures rigorously.
- Previous experience in administrative supervision is essential.
- Strong leadership and communication skills are required.
- Able to thrive in a fast-paced environment, multitask, and manage time effectively.
- Experience with property management systems is beneficial but not necessary.
- Proven ability to work under pressure and adapt to changing circumstances.
- Flexible schedule including weekends and public holidays is expected.
Our organization offers an excellent training and development program, allowing you to build your own front office team and work at an iconic location.
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