Front Office Supervisor

21 hours ago

Mildura, Victoria, Australia beBeeManagement Full time $60,000 - $85,000

Are you a highly skilled and motivated individual looking for a challenging role in front office management? We have an exciting opportunity for an experienced Front Office Supervisor to join our team at our resort.

Job Summary:

We are seeking a talented and dedicated Front Office Supervisor to oversee the front office and reception operations, ensuring exceptional customer service and a seamless guest experience. As a key member of our team, you will be responsible for managing the front office team, handling reservations and bookings, and providing administrative support.

Key Responsibilities:
  1. Supervise and manage the front office and reception team, ensuring excellent customer service standards are met
  2. Manage reservations, groups, functions, and event bookings, maintaining accurate records and communication with guests
  3. Provide administrative support to the General Manager, assisting with revenue optimization and expense control
  4. Maintain accurate guest accounts, adhere to confidentiality policies, and ensure smooth operations
  5. Collaborate with other departments to achieve common goals and objectives
Requirements:
  1. Prior experience in front office management or a related field, supervising a team
  2. Strong leadership skills, effective communication, and problem-solving abilities
  3. Ability to work in a fast-paced environment, multitasking under pressure, and meeting deadlines
  4. Proficient in property management systems, with a willingness to learn and adapt
  5. Flexible schedule, including weekends and public holidays
What We Offer:
  1. A dynamic and supportive management team, committed to growth and development
  2. An excellent training and development program, tailored to your needs
  3. The opportunity to build your own front office team, share knowledge, and impart expertise
  4. A unique and iconic work location on the Murray River, offering a relaxed and scenic environment
Benefits:

We offer a competitive salary package, including benefits such as health insurance, paid time off, and opportunities for career advancement. If you are a motivated and results-driven individual, passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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