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Front Office Team Lead

2 weeks ago

Mildura, Victoria, Australia beBeeFacilities Full time $60,000 - $100,000

We are seeking a seasoned Facilities Coordinator to lead our front office and reception team, fostering unity and ensuring exceptional guest experiences.

The ideal candidate will oversee reservations, groups, functions, and event bookings, working closely with the General Manager to optimize revenue opportunities and minimize expenses.

This is an exciting opportunity to join our team and contribute to the success of our business. If you have previous experience in office management, strong leadership skills, and a passion for delivering exceptional customer service, we would love to hear from you.

  • Main Responsibilities:
  • Manage the front office and reception team
  • Provide exceptional customer service and assist with all aspects of guest stay
  • Work with the General Manager to optimize revenue opportunities and decrease expenses
  • Oversee reservations, groups, functions, and event bookings

Requirements:

  • Previous experience in office management supervising a team
  • Strong leadership skills
  • Highly effective verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Experience with property management systems (preferred but not essential)
  • Proven ability to multi-task and thrive under pressure, supported by strong organisational and time management skills

What We Offer:

  • Opportunity to work with an experienced management team willing to share knowledge
  • Excellent training and development program
  • Chance to build own front office team and impart years of knowledge and experience
  • Opportunity to work at a unique location on the banks of the Murray River