Technical Solutions Specialist

3 days ago

Adelaide, South Australia beBeeSoftware Full time $960,000 - $1,296,000

As a Technical Solutions Specialist, you will play a vital role in resolving complex customer issues related to open-source software and operating systems. Your expertise will be instrumental in maintaining close working relationships with internal teams, participating in upstream communities, and developing bug fixes.

About the Role

This position involves resolving technical problems associated with Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes, as well as other open-source software. You will work closely with our Field, Support, and product engineering teams to ensure seamless collaboration and efficient issue resolution.

Key Responsibilities:

  • Resolve complex customer issues related to open-source software and operating systems
  • Maintain close working relationships with internal teams, including Field, Support, and product engineering teams
  • Participate in upstream communities to stay updated on the latest developments and best practices
  • Develop bug fixes, backport patches, and collaborate with upstream developers for inclusion
  • Review code produced by other engineers to ensure high-quality standards are met
  • Demonstrate good judgment in technical methods and techniques
  • Prioritize work and manage your time effectively against established priorities
  • Participate in team discussions to improve processes, tools, and documentation

We are seeking an exceptional individual with a strong academic background in Computer Science or a related field, experience with Linux and open-source software, and proficiency in at least one programming language (Python, Go, C, or C++). Nice-to-have skills include a passion for technology, curiosity, flexibility, articulation, accountability, passion, enterprising, thoughtfulness, and self-motivation.

About Us

We are a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects, we are changing the world of software.

We offer a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, Employee Assistance Programme & Wellness Platform, opportunity to travel to new locations, Priority Pass and travel upgrades for long-haul company events.

In this role, you will have the opportunity to work with cutting-edge technology, participate in innovative projects, and contribute to the growth and success of our organization.

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