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Customer Banking Specialist
2 months ago
Auswide Bank is seeking a Customer Banking Specialist to join our team. As a key member of our banking team, you will be responsible for developing and maintaining strong relationships with customers, ensuring their financial needs are met, and providing exceptional customer service.
Key Responsibilities:
- Handle teller functions, including deposits, withdrawals, account opening/closing, and general inquiries.
- Ensure compliance with Auswide Bank's Policy & Procedures, privacy guidelines, and other applicable laws and regulations.
- Collaborate efficiently with the team, participate in problem-solving initiatives, and drive innovation to enhance the organisation's capabilities.
- Assess customers' financial needs and identify any changes or abnormalities, essentially completing a 'Financial Health Check.'
- Complete all compliance training and obligations by the due dates.
- Work cooperatively with other personnel and external partners to achieve the company's objectives and assigned tasks.
What You'll Bring to the Table:
- Clear and confident communication skills to build personal connections.
- Ability to work both independently and as part of a team.
- Quick thinking and fast learning abilities.
- Experience working with KPIs.
- Exceptional attention to detail.
- Current banking and/or lending experience is highly advantageous.
About Auswide Bank
Auswide Bank is a leading provider of banking and financial services in Queensland. With over 55 years of experience, we have established a reputation for providing high-quality products and exceptional customer service. Our mission is to provide a convenient, high-quality alternative to the big banks while putting customers first.
We are an equal opportunity employer committed to reflecting the diversity of the communities in which we operate. We encourage people from different backgrounds, including Aboriginal and Torres Strait Islander people, those from diverse cultural backgrounds, and people with disabilities, to apply.
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