Customer Banking Representative
4 weeks ago
About the Role:
Auswide Bank is seeking a Customer Banking Specialist to join our team at the Bundaberg Sugarland Plaza Branch. As a key member of our team, you will be responsible for developing and maintaining strong relationships with both new and existing customers.
Key Responsibilities:
- Handle teller functions, including deposits, withdrawals, account opening/closing, and general inquiries.
- Ensure compliance with Auswide Bank's Policy & Procedures, privacy guidelines, and other applicable laws and regulations.
- Collaborate efficiently with the team, participate in problem-solving initiatives, and drive innovation to enhance the organisation's capabilities.
- Assess customers' financial needs and identify any changes or abnormalities, essentially completing a 'Financial Health Check.'
- Complete all compliance training and obligations by the due dates.
- Work cooperatively with other personnel and external partners to achieve the company's objectives and assigned tasks.
What You'll Bring to the Table:
- Clear and confident communication skills to build personal connections.
- Ability to work both independently and as part of a team.
- Quick thinking and fast learning abilities.
- Experience working with KPIs.
- Exceptional attention to detail.
- Current banking and/or lending experience is highly advantageous.
Our Benefits:
- Annual Leave (4) weeks plus (1) Wellness Day per financial quarter for all eligible staff*
- Special Volunteer Days (2) paid days per year for all eligible staff who wish to volunteer and support the community
- Paid Parental Leave for all eligible Primary and Secondary Caregivers
- Employee Assistance Program (EAP) access to various health and wellbeing programs
- Bank Staff Share Plan Options recognise years of service
- Discounts and Benefits associated with the Bank's financial products and various business partners
- A complete range of generously subsidised corporate uniforms
About Auswide Bank:
Auswide Bank is a trusted Australian bank that has been providing banking and financial services to Australians for over 55 years. Our mission is to provide a convenient, high-quality alternative to the big banks while putting customers first.
We are an equal opportunity employer committed to reflecting the diversity of the communities in which we operate. We encourage people from different backgrounds, including Aboriginal and Torres Strait Islander people, those from diverse cultural backgrounds, and people with disabilities, to apply.
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