IT Service Provider Order Coordinator

2 days ago

Brisbane, Queensland, Australia beBeeCoordinator Full time $70,000 - $85,000

Job Overview

We are seeking a highly skilled Coordinator to join our team. This is an exciting opportunity for anyone looking to make their mark within the ordering and processing area of an IT service provider.

The successful candidate will be responsible for coordinating with internal resources, managing multiple types of orders simultaneously, and ensuring tasks are completed in a timely manner.

Main Responsibilities:

  • Interacting with both internal and external stakeholders
  • Tracking multiple types of orders simultaneously
  • Coordinating with internal resources for site survey, facility installation, and equipment install
  • Processing program tickets and monitoring the queue
  • Generating simple quotes for IT hardware, software, or licenses
  • Day-to-day purchasing tasks and updating systems on order statuses
  • Reporting generation for customers and internally as required
  • Managing subscription and warranty information
  • Production of Sales Orders, Purchase Orders, and other associated requests
  • Assisting with general administrative tasks within the department and organisation as needed
  • Providing assistance with escalation requests and information gathering as necessary

Requirements:

  • Experience in administration and customer service
  • Strong attention to detail and process-oriented skills
  • Excellent communication skills

Benefits:

  • A range of benefits including "Me Day", Employee Wellness Fund, and opportunities for continuous career and personal development

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