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Seasonal Concierge Team Member

2 months ago


Sydney, New South Wales, Australia SCENTRE GROUP LIMITED Full time
About the Role

We are seeking a Seasonal Concierge Team Member to join our team at Westfield Sydney. As a Concierge Team Member, you will be responsible for delivering exceptional customer service and enhancing the shopping experience for our customers.

Key Responsibilities
  • Deliver exceptional service to customers and retailers, providing helpful directions and advice.
  • Promote and sell Westfield Gift Cards and other services, providing convenient solutions to customers.
  • Welcome guests at the concierge desk, engaging with them to understand their needs and provide helpful assistance.
  • Support the marketing team with festive events and surprise-and-delight moments.
Requirements
  • Be confident in providing customers assistance in a busy retail setting.
  • Be available for shifts from October to February, including late-night, weekend and public holiday trading.
  • Be willing to go the extra mile for our customers and retailers, enhancing their experience.
About Us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.