Concierge Team Member

4 weeks ago


Sydney, New South Wales, Australia Grupo Mantra Full time

At Grupo Mantra, we are seeking a highly skilled and customer-focused Concierge Team Member to join our team at Abode Apartments in St Leonards. As the first point of contact, you will be responsible for creating a genuine and welcoming first impression for residents and their guests.

Key responsibilities include:

  • Providing exceptional 5-star front desk service and handling emergencies
  • Assisting the Building Manager with daily operations
  • Administration and distribution of resident keys, parcels, and other items
  • Internal and external inspections to maintain building security
  • Maintaining the building's presentation and appearance

Our ideal candidate will possess:

  • A customer-focused attitude and a drive to exceed expectations
  • Attention to detail and excellent communication skills
  • Computer literacy and proficiency in Microsoft Office and database management
  • Reliability and availability to work a variety of shifts, including public holidays
  • Ability to work independently and achieve set tasks
  • Clear communication skills and fluency in English
  • Organized time management skills and a commitment to workplace health and safety
  • Ability to undertake the physical demands of the role
  • Valid Australian work rights

As a member of our team, you will enjoy:

  • Convenient access to public transport
  • Opportunities for career growth and development within a supportive network
  • A fun and inclusive work environment that encourages creativity and teamwork
  • Special team member rates and benefits

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