Hotel Operations Manager

3 weeks ago


Gold Coast, Queensland, Australia Grupo Mantra Full time

Located on the picturesque coast of Australia, Mantra / Sebel Twin Towns Hotel & Apartments offers a unique and exciting work environment.

We are seeking an experienced front office professional to join our dedicated Front Office Team as a Full Time Assistant Manager. This role is perfect for someone who thrives in fast-paced environments and is passionate about delivering exceptional customer service.

The successful candidate will oversee daily front office operations, working closely with the Front Office Manager to ensure seamless guest experiences. Key responsibilities include managing guest complaints efficiently, supervising team members, and providing outstanding customer service.

A vibrant and outgoing personality is essential for this role, as you will be engaging with guests and ensuring they have a memorable stay. The ability to maintain a high level of personal presentation is also crucial, as you will be representing the hotel at all times.

In return, we offer a competitive salary of $65,000 - $75,000 per annum, depending on experience. You will also have the opportunity to grow your skills and build your resume, working alongside a talented team of professionals.

The ideal candidate will have proven leadership experience within a hotel environment, knowledge of Sihot PMS, and previous experience in a Front Office hospitality role. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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