Hotel Operations Manager

1 month ago


Gold Coast, Queensland, Australia Grupo Mantra Full time

Grupo Mantra is a hospitality company that prides itself on delivering exceptional guest experiences.

We are currently seeking a highly motivated and experienced Hotel Operations Manager to join our team at Peppers Broadbeach, located in the heart of the Gold Coast's premier dining precinct.

About the Role:

  • Responsible for the overall operations of the hotel during night shifts, ensuring seamless service delivery and maintaining high standards of customer satisfaction.
  • Assist security with monitoring building security and ensure the safety and security of guests and staff.
  • Aid in the preparation of nightly reports and assist in the processing of front office transactions.
  • Work closely with the day team to ensure smooth transitions and maintain excellent communication.

Requirements:

  • A positive attitude, strong work ethic, and ability to work unsupervised.
  • Excellent problem-solving skills, technical knowledge, and experience with night audit processes.
  • Ability to multitask, prioritize tasks, and meet deadlines.
  • Familiarity with hotel operations, preferably in a similar role or related field.

Benefits:

  • A competitive salary package, estimated to be around $80,000 - $100,000 per annum, depending on experience.
  • Opportunities for career growth and professional development within the hospitality industry.
  • A dynamic and supportive work environment.

What We Offer:

At Grupo Mantra, we value our employees and offer a range of benefits, including a comprehensive training program, employee recognition schemes, and opportunities for career advancement. If you're a motivated and dedicated individual looking to take your career to the next level, we encourage you to apply.



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