Customer Service and Sales Consultant
3 weeks ago
We are seeking a skilled Retail Sales Consultant to join our team at Telstra Limited. As a key member of our retail store, you will be responsible for delivering exceptional customer service and sales experience.
This is an excellent opportunity to work in a fast-paced, dynamic environment where you can utilize your communication skills, product knowledge, and problem-solving abilities to meet and exceed sales targets.
The ideal candidate will have a passion for technology, excellent interpersonal skills, and the ability to work collaboratively as part of a team.
Key Responsibilities- Provide personalized customer service and solutions to meet customer needs
- Develop and maintain strong relationships with customers to increase customer loyalty and retention
- Meet or exceed sales targets through effective upselling and cross-selling strategies
- Stay up-to-date with the latest products and services offered by Telstra and effectively communicate their benefits to customers
- Degree in Business, Marketing, Communications, or related field
- Previous customer-facing experience, preferably in a retail or sales environment
- Excellent communication and interpersonal skills
- Ability to work in a team environment and adapt to changing priorities
- Strong problem-solving and analytical skills
- Basic computer literacy and proficiency in MS Office
$60,000 - $80,000 per annum, depending on experience
As a valued member of our team, you will enjoy a range of benefits including:
- A competitive salary package
- Ongoing training and development opportunities
- A comprehensive employee benefits program
- A collaborative and supportive work environment
- Opportunities for career advancement and professional growth
To be considered for this exciting opportunity, please submit your application, including your resume and a cover letter outlining your relevant skills and experience.
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