Sales and Service Consultant
4 days ago
Goodlife Health Clubs is a dynamic organization that offers a career like no other. As a Sales and Service Consultant, you will play a vital role in building and maintaining a thriving membership base.
About Goodlife Health ClubsWe are Australia's premier, privately-owned fitness organization, operating over 90 premium clubs across Queensland, Victoria, South Australia, and Western Australia. Our mission is to move people to achieve great things by providing industry-leading gym facilities, innovative group fitness classes, and bespoke personal training solutions.
The OpportunityAs a Sales and Service Consultant, your primary goal will be to inspire prospective members to begin their wellness journey with us. You will be responsible for helping thousands of people become faster, fitter, stronger, and happier versions of themselves.
Your role will involve two clear objectives: achieving membership growth goals through proactive sales activities and retaining existing members through exceptional customer service. You will be an expert in all things Goodlife, seamlessly switching between sales and lead generation, providing exceptional service, and proactively communicating with current members to enhance their club experience.
Responsibilities- Contribute to club sales budget utilization through sales promotions and referrals campaigns.
- Generate and convert high-quality sales leads through community outreach, referrals, and new business opportunities identification.
- Achieve required lead contacts via telephone to maximize sales opportunities.
- Provide sales presentations and tours to prospective members.
- Create great member journeys through positive and personalized interactions.
- Achieve successful outcomes to enquiries.
- Open and close the club as per the club roster.
- Active involvement in member retention programs, inspiring members to continue their fitness journey.
A competitive package including a base salary of $70,000 - $80,000 per annum, superannuation, and uncapped commission. A complimentary all-access Goodlife membership, anniversary leave days, and additional free gym memberships for friends and family are also included. Ongoing training and support to develop your customer service, sales, and leadership skills through our Gold Certification and Emerging Leader awards.
About You- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
- The ability to solve problems and overcome obstacles.
- Outstanding communication abilities – able to listen, understand, empathize, and influence others.
- Tenacity with a natural drive to achieve individual targets and team goals.
- Customer-focused with a desire to achieve exceptional customer outcomes.
Please visit our website careers.fitlg.com for a list of all current vacancies and to register for job alerts in your area.
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