Expert Technical Advisor

2 weeks ago

Sydney, New South Wales, Australia beBeeGenomics Full time $120,000 - $180,000

As a Field Applications Specialist, you will play a pivotal role in shaping the future of healthcare by providing technical expertise to our customers. Your primary responsibility will be to offer hands-on product training and documentation for new or modified workflows to customer laboratories, ensuring seamless integration of our sequencing products.

Key to your success will be your ability to communicate complex scientific concepts to both internal stakeholders and external customers, fostering strong relationships built on trust and mutual understanding. You will work closely with internal technical support teams to ensure customer needs are met in a timely manner, leveraging your problem-solving skills to resolve any issues that may arise.

  • Provide expert-level technical guidance on the use of Roche Sequencing products, including installation, training, and troubleshooting.
  • Develop and deliver tailored product training sessions for customers, equipping them with the knowledge required to maximize the potential of our solutions.
  • Collaborate with cross-functional teams to drive project forward, identifying areas where process improvements can be implemented.
Requirements

To excel in this role, you will require:

  • A degree in a scientific or medical field, with a proven track record of working in a laboratory setting.
  • Previous experience in Genomic Sequencing is essential, as well as proficiency in bioinformatics and NGS data analysis.
  • Strong analytical and problem-solving skills, with the ability to adapt to changing circumstances.

This is an exciting opportunity to join a dynamic team dedicated to advancing science and improving healthcare outcomes. If you possess a passion for innovation and a commitment to excellence, we encourage you to apply for this role.

As a Field Application Specialist, you will have access to ongoing training and development opportunities, enabling you to continually grow and expand your skillset. Our collaborative culture values creativity and innovation, empowering our employees to make decisions that drive meaningful change.

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