Insurance Broker Support Specialist
1 week ago
About Our Client
Our client is a leading insurance brokerage firm that utilizes diverse industry expertise to provide comprehensive general insurance protection plans to their customers.
Job Summary
We are seeking a highly driven and organized individual to join our team as a Broker Support Administrator. As a key member of our team, you will be responsible for providing exceptional customer service, managing client records, and assisting brokers with day-to-day administrative tasks.
Key Responsibilities
- Assist brokers with administrative tasks, including data entry, document preparation, and record management
- Manage and update client records, ensuring accuracy and timeliness
- Handle incoming and outgoing correspondence, including phone calls and emails
- Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely manner
- Support the preparation of insurance documentation and reports, ensuring compliance with industry regulations
- Process payments, cancellations, and refunds, maintaining accurate records and ensuring timely completion
- Liaise with insurance companies and other stakeholders, communicating effectively and resolving issues
Requirements
- Background in financial services, call centre, or administration
- Strong organizational and multitasking abilities, with a focus on attention to detail
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently and as part of a team, with a strong work ethic and eagerness to learn
About Fuse Recruitment
Fuse Recruitment specializes in recruitment for the insurance industry, providing a range of services to established clients. We are committed to finding the best talent for our clients, and we are excited to offer this opportunity to a highly motivated and organized individual.
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