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Insurance Broker Support Specialist

2 months ago

Sydney, New South Wales, Australia Aon Hewitt Full time
About the Role

This is a key position within our team, responsible for providing administrative support to our Account Brokers regarding client insurance/risk needs. The successful candidate will be tasked with a variety of administration tasks pertaining to customer insurance policy renewals, while working closely with our Insurance Brokers and having exposure to a broad client portfolio.

Key Responsibilities
  • Provide administrative support to our Account Brokers regarding client insurance/risk needs
  • Communicate with clients to support their insurance needs
  • Participate in insurance policy pre-renewal, renewal, and post-renewal activities
  • Prepare, lodge, and invoice insurance policies in an accurate and timely manner
  • Attend client meetings and work on tender processes, client renewals, claims, and other insurance broking duties
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers
  • Enhance the client experience through outstanding customer service
Requirements
  • Strong administration skills
  • Experience supporting Senior Brokers with their client accounts
  • Client service, underwriting, claims, or insurance broking experience
  • Experience across general insurance products
  • Strong communication, problem-solving, and analytical skills
  • Excellent attention to detail
  • Strong Microsoft Word and Excel skills
About Aon

Aon is a global professional services firm that provides a range of services, including risk management, insurance, and human resources consulting. We are committed to helping our clients make better decisions and achieve their goals. Our team is passionate about delivering exceptional service and building strong relationships with our clients.

What We Offer
  • A dynamic and supportive work environment
  • Ongoing support and mentoring to ensure your success
  • A pathway for career progression
  • A comprehensive benefits package
  • A commitment to diversity and inclusion