Insurance Broker Support Specialist
1 week ago
We are seeking a highly motivated and customer-focused Insurance Broker Support Officer to join our team at Randstad. As an Insurance Broker Support Officer, you will play a critical role in delivering exceptional customer service to our key clients, with a strong focus on client outcomes and end-to-end claims management.
Key Responsibilities- Customer Service: Provide high-quality customer service to key clients, ensuring their needs are met and exceeded.
- Transaction Processing: Process transactions and maintain accurate records, ensuring timely and efficient service.
- Debtor Management: Manage debtor accounts, ensuring prompt payment and minimizing bad debt.
- Claims Management: Manage claims from inception to resolution, ensuring seamless communication with clients and stakeholders.
- General Administration: Perform general administrative duties, including data entry, filing, and other tasks as required.
- Experience: Minimum 1-2 years of experience in a similar role, preferably within the financial services industry.
- Technical Knowledge: Sound technical knowledge of general insurance products and services.
- Communication Skills: Excellent communication and interpersonal skills, with a passion for customer service.
- Adaptability: Ability to rapidly adapt to change and prioritize tasks effectively.
- Attention to Detail: Strong attention to detail and organizational skills.
- Competitive Remuneration: A competitive remuneration package, including salary and benefits.
- Training and Development: Comprehensive training and development opportunities, including ongoing mentoring and coaching.
- Career Progression: Tangible career progression opportunities, with clear goals and targets.
- Work Environment: A high-performing, inclusive, and rewarding work environment.
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Insurance Broker Specialist
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Insurance Broker Support Specialist
1 week ago
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3 days ago
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