Retail Trainer
7 days ago
Amplifon Australia: A Leader in Hearing Care
At Amplifon, we empower people to rediscover the emotions of sound. Our goal is to provide exceptional customer service, and we're looking for a dedicated Retail Trainer to join our team.
Key Responsibilities:
- Deliver coaching programs to enhance customer service skills
- Ensure best practices in customer service are followed
- Monitor and evaluate training effectiveness
- Prepare training plans for areas of improvement
- Develop and deliver training modules
Requirements:
- Minimum 2 years' experience in a client-facing role
- Passion for training and customer service excellence
- Confident public speaker
- Knowledge of MS Office Suite
What We Offer:
- Competitive remuneration with performance bonus
- Free hearing aid and discounts for family members
- Yearly flu vaccinations and Employee Assistance Program
This is an exciting opportunity to partner with leaders and drive business improvement while ensuring our people are at the forefront.
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