Retail Trainer

7 days ago


Brisbane, Queensland, Australia Amplifon Full time

Amplifon Australia: A Leader in Hearing Care

At Amplifon, we empower people to rediscover the emotions of sound. Our goal is to provide exceptional customer service, and we're looking for a dedicated Retail Trainer to join our team.

Key Responsibilities:

  • Deliver coaching programs to enhance customer service skills
  • Ensure best practices in customer service are followed
  • Monitor and evaluate training effectiveness
  • Prepare training plans for areas of improvement
  • Develop and deliver training modules

Requirements:

  • Minimum 2 years' experience in a client-facing role
  • Passion for training and customer service excellence
  • Confident public speaker
  • Knowledge of MS Office Suite

What We Offer:

  • Competitive remuneration with performance bonus
  • Free hearing aid and discounts for family members
  • Yearly flu vaccinations and Employee Assistance Program

This is an exciting opportunity to partner with leaders and drive business improvement while ensuring our people are at the forefront.


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