Retail Trainer
1 month ago
Amplifon Career Opportunities
We are the global leader in the hearing care retail industry, striving for innovation every day. Our start-up approach enables us to challenge and improve the customer and employee experience.
Key Responsibilities
- Develop and deliver CA coaching programs to up-skill our CA Team
- Ensure best practices in customer service are followed in all clinics
- Consistently monitor and evaluate training delivered
- Prepare training plans for identified areas of improvement
- Train through a variety of methodologies including e-learning, online and face-to-face sessions
- Conduct induction programs for new joiners
- Administer on-the-job training
- Develop and update training modules
You will have:
- Completion of year or equivalent
- Worked in a client-facing role for a minimum number of years
- Passion for training and service excellence
- Confidence in public speaking
- Knowledge of MS Office Suite
- Ability to travel interstate and driver's license
- Highly organised and deadline-driven
- Proven CA with the ability to deliver results
What we offer in return:
- Competitive remuneration with performance bonus
- Free Hearing Aid for you, discount for immediate family members, and discount for other family members and friends
- Yearly flu vaccinations
- Free access to our Employee Assistance Program
- Career growth opportunities within the largest independent hearing care network
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