Retail Trainer

1 month ago


Brisbane, Queensland, Australia Amplifon Full time

Amplifon Career Opportunities

We are the global leader in the hearing care retail industry, striving for innovation every day. Our start-up approach enables us to challenge and improve the customer and employee experience.

Key Responsibilities

  • Develop and deliver CA coaching programs to up-skill our CA Team
  • Ensure best practices in customer service are followed in all clinics
  • Consistently monitor and evaluate training delivered
  • Prepare training plans for identified areas of improvement
  • Train through a variety of methodologies including e-learning, online and face-to-face sessions
  • Conduct induction programs for new joiners
  • Administer on-the-job training
  • Develop and update training modules

You will have:

  • Completion of year or equivalent
  • Worked in a client-facing role for a minimum number of years
  • Passion for training and service excellence
  • Confidence in public speaking
  • Knowledge of MS Office Suite
  • Ability to travel interstate and driver's license
  • Highly organised and deadline-driven
  • Proven CA with the ability to deliver results

What we offer in return:

  • Competitive remuneration with performance bonus
  • Free Hearing Aid for you, discount for immediate family members, and discount for other family members and friends
  • Yearly flu vaccinations
  • Free access to our Employee Assistance Program
  • Career growth opportunities within the largest independent hearing care network


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