Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Beaumont Tiles. As a key member of our sales team, you will be responsible for providing exceptional customer service and advice in a high-end retail environment.
Key Responsibilities:- Engage with customers, interior designers, architects, and builders to provide expert advice on tiles, stone, and bathroomware.
- Assist with selection consultations and previews to ensure customers find the perfect products for their needs.
- Maintain the look and feel of the showroom, ensuring it is visually appealing and well-organized.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
To be successful in this role, you will need:
- A minimum of 2 years' experience in retail sales or a related industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A competitive nature and a desire to win, with a focus on delivering exceptional customer service.
- Tech-savviness and strong administrative skills, with the ability to calculate quantities from building plans.
- Physical ability to load and unload heavy products up to 25kgs.
As a valued member of our team, you can expect:
- A salary of $60,000 - $80,000 per annum, depending on experience.
- An attractive remuneration package, including bonuses and incentives.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A comprehensive Employee Assistance Program (EAP) to support your wellbeing.
- Exclusive employee discounts on products and services.
Beaumont Tiles is Australia's largest tile, hard flooring, and bathroomware retailer, with over 110 outlets nationwide. We're a dynamic and supportive team that values innovation, collaboration, and customer satisfaction. If you're passionate about delivering exceptional customer service and have a keen eye for design, we'd love to hear from you
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