Customer Service Representative

4 weeks ago


Adelaide, South Australia Programmed Full time

Role Overview

We are seeking a highly skilled Customer Service Representative to join our team at a Triple Zero call centre in Adelaide CBD. This is a high-volume and fast-paced role where you will be required to provide accurate connections to Police, Fire, and Ambulance dispatchers across the country at the request of the customer.

Key Responsibilities

  • Answering calls from all over Australia
  • Efficiently connecting all emergency calls to Police, Fire, or Ambulance dispatchers
  • Providing consistent and high-quality service
  • Ensuring customers are treated with an empathetic approach

Requirements

  • Previous customer service experience ideally within a contact centre or face-to-face environment
  • Strong problem-solving skills
  • A positive and resilient outlook
  • Excellent verbal and written communication skills
  • A stable working history
  • A 'Can Do' attitude

What We Offer

We offer flexible scheduling exclusively for night shifts and a supportive working environment.



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