Branch Manager

3 weeks ago

Parramatta Park, Queensland, Australia IPAR Full time

Job Summary

IPAR is seeking a highly skilled and experienced Branch Manager to lead our occupational rehabilitation team. As a Branch Manager, you will be responsible for motivating and coaching your team to deliver exceptional return to work outcomes.

Key Responsibilities

  • Lead a team to deliver consistent high-quality customer service, evidenced through customer satisfaction, repeat referrals, and achievement of SLAs;
  • Identify and implement innovative operational improvements;
  • Develop business and facilitate growth opportunities;
  • Recruitment, induction, and training of new team members;
  • Participate in key account meetings and leadership forums;
  • Undertake monthly supervision with direct reports;
  • Drive an engaging workplace culture.

Requirements

  • Tertiary allied health qualifications in Physiotherapy, Occupational Therapy, Exercise Physiology, Rehabilitation Counselling, Social Work, Psychology, or Nursing;
  • Full Professional Registration with relevant governing body: AHPRA, ESSA, AASW, ASORC, RCAA;
  • Experience in a similar role (Branch Manager/Team Leader) or demonstrated ability to lead and drive others' performance;
  • Previous or current experience in Occupational Rehabilitation;
  • A current NSW Driver's License and access to own car with compulsory insurance is a must.

About IPAR

IPAR is a national occupational rehabilitation provider supporting thousands of people who may be living with an illness, disability, or injury. We work with our clients to identify their goals and provide psychological or physical supports to help them live life to its fullest potential.

Our Values

At IPAR, we have three simple but powerful values that drive every decision we make as a business and as a team. Our values have been created by our people and reflect the incredible team that work here, and what is important to them.

Great People

To be an IPARian means being caring, collaborative, and inclusive. We're accountable, approachable, and authentic, lifting ourselves and others to be the best we can be each and every day.

Big Hearts

We're here to make a positive difference for our clients, our customers, our team, and our community. We believe in making meaningful connections as we support people in their time of need.

Bold Ideas

Is there a better way? Let's find it. We show curiosity and courage in the face of challenge or change and draw on experts, insights, and evidence to continually deliver the highest quality solutions.

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