Customer Service Representative

5 days ago


Parramatta Park, Queensland, Australia Synaco Global Recruitment Full time

The company Synaco Global Recruitment is seeking a skilled Customer Service Officer to join their team.

A well-established business recognized for its exceptional service, quality, and expertise in the steel industry, they are the trusted choice in the field.

Key Responsibilities:

  • Provide accurate information to customers regarding products, specifications, and prices within pricing guidelines.
  • Generate accurate quotes for customers while maintaining appropriate margins.
  • Ensure freight charges are applied appropriately to recover business costs.
  • Maintain accuracy in data entry during order processing.
  • Work closely with the Branch Manager.

Qualifications and Skills:

  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and accuracy in data entry.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office suite and other relevant software.
  • Willingness to learn and develop estimating skills through training and experience.


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