Customer Service Representative
5 days ago
The company Synaco Global Recruitment is seeking a skilled Customer Service Officer to join their team.
A well-established business recognized for its exceptional service, quality, and expertise in the steel industry, they are the trusted choice in the field.
Key Responsibilities:
- Provide accurate information to customers regarding products, specifications, and prices within pricing guidelines.
- Generate accurate quotes for customers while maintaining appropriate margins.
- Ensure freight charges are applied appropriately to recover business costs.
- Maintain accuracy in data entry during order processing.
- Work closely with the Branch Manager.
Qualifications and Skills:
- Previous experience in customer service or a related field is preferred.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy in data entry.
- Ability to work effectively in a fast-paced environment.
- Proficiency in Microsoft Office suite and other relevant software.
- Willingness to learn and develop estimating skills through training and experience.
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