Technical Motor Underwriter

4 days ago

Toowong, Queensland, Australia Auto & General Full time
About Us

Auto & General is a leading provider of insurance solutions, dedicated to safeguarding the future of our customers. Our multi-award-winning brand, Budget Direct, offers a range of insurance products and services that protect our customers' most valued possessions.

Job Summary

We are seeking a highly skilled Technical Motor Underwriter to join our team. As a key member of our underwriting team, you will be responsible for developing and implementing innovative underwriting guidelines, improving business outcomes, and enhancing the customer experience.

Key Responsibilities
  • Develop and recommend improvements to existing and new underwriting guidelines.
  • Create and document processes to boost motor underwriting efficiency.
  • Assess how business changes affect risk acceptability and the underwriting framework.
  • Identify and implement enhancements and automation for underwriting guidelines and systems.
  • Contribute to the development and refinement of underwriting guidelines.
  • Investigate and address underwriting compliance issues, collaborating on corrective actions.
  • Oversee and report on underwriting projects and new guidelines, including post-implementation reviews.
  • Regularly review underwriting decisions for adherence to guidelines and processes.
  • Provide management with reports on decision trends and improvement opportunities.
  • Deliver monthly reports on motor portfolio performance, including referral volumes and inspections.
  • Perform user acceptance testing for system changes.
  • Advise and support contact centre, claims, and internal dispute resolution.
  • Act as a subject matter expert in cross-divisional projects.
Requirements and Experience
  • At least 5+ years' general insurance experience in underwriting, product development, portfolio management, claims, and/or IDR/quality assurance.
  • Sound judgment skills with the ability to interpret, evaluate, and disseminate information.
  • Excellent problem-solving ability combined with attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Sound knowledge/understanding of short-tail insurance product(s), underwriting, and rating methods, systems, and procedures.
  • In-depth knowledge of relevant regulatory regimes, compliance, and insurance legislation.
  • Sound numerical and analytical skills.
  • Ability to work autonomously while maintaining focus.
  • Experience in managing and completing user acceptance testing.
  • IT literacy and the ability to learn new systems.
  • Working knowledge of common application software, e.g. MS Office suite.
  • Ability to respond rapidly and positively to change and to work under pressure to deliver outcomes with competing priorities.
Desirable Qualifications
  • Tertiary qualification preferred.
  • Experience with SQL/SAS.
Our Perks
  • Location flexibility - This role can be based in our Toowong, North Lakes, or Kawana offices.
  • Extra leave - Enjoy additional leave days on us You'll receive a paid 'ME' day and one paid volunteer leave day annually.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you're passionate about a cause, then we are too – we offer workplace giving and we'll dollar match your donations to registered charities.
  • Development opportunities - We're championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You'll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward, and incentive schemes.
  • Onsite facilities - There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities including annual celebrations, family fun days, and regular events across each of our sites.

  • Technical Motor Underwriter Specialist

    1 week ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAuto & General is a leading provider of insurance solutions, dedicated to safeguarding the future of our customers. Our multi-award-winning brand, Budget Direct, offers a range of insurance products and services that cater to the diverse needs of our customers.Job SummaryWe are seeking a highly skilled Technical Motor Underwriter to join our team. As...

  • Technical Motor Underwriter

    1 day ago

    Toowong, Queensland, Australia Auto & General Full time

    {"title": "Technical Motor Underwriter Role Overview", "content": "About Auto & GeneralWe are a leading Australian insurer, providing innovative insurance solutions to safeguard our customers' futures. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products, including Car, Motorcycle, Home, Contents, Pet, and Travel...

  • Motor Product Specialist

    1 week ago

    Toowong, Queensland, Australia Auto & General Full time

    About the RoleThe Motor Product and Underwriting Specialist serves as a key liaison between the Car Product and Underwriting team and other operational areas, including Claims and Assessing, and Sales and Service.This role is responsible for ensuring the successful and timely delivery of cross-functional initiatives and projects by facilitating effective...

  • Motor Product Specialist

    1 day ago

    Toowong, Queensland, Australia Auto & General Full time

    {"title": "Motor Product Specialist", "content": "About the RoleThe Motor Product Specialist will serve as a liaison between the Car Product & Underwriting team and other key operational areas divisions such as Claims & Assessing and Sales & Service.The role is responsible for ensuring the successful and timely delivery of cross-functional initiatives and...

  • Motor Product Analyst

    1 week ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAuto & General is a leading provider of insurance products and solutions, dedicated to safeguarding a brighter future for our customers. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products that protect customers' most valued possessions.Job SummaryWe are seeking a highly skilled Motor Product Analyst to join our...

  • Motor Product Analyst

    4 days ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAuto & General is a leading provider of insurance products and solutions, dedicated to safeguarding a brighter future for our customers. Our multi-award-winning brand, Budget Direct, offers a range of general insurance products that protect customers' most valued possessions.Job SummaryWe are seeking a highly skilled Motor Product Analyst to join our...

  • Senior Manager, Motorcycle Product

    1 week ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAt Auto & General, we pride ourselves on providing exceptional products and services to safeguard our customers in times of need. Our comprehensive range of general insurance products protects customers on the road, at home, and on holiday, with various Car, Motorcycle, Home, Contents, and Pet products, as well as Roadside Assistance.Our CultureOur...

  • Senior Manager, Motorcycle Product

    6 days ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAt Auto & General, we pride ourselves on providing exceptional products and services to safeguard our customers in times of need. Our comprehensive range of general insurance products protects customers on the road, at home, and on holiday, with various Car, Motorcycle, Home, Contents, and Pet products, as well as Roadside Assistance.Our CultureOur...

  • Senior Manager, Motorcycle Product

    3 days ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAt Auto & General, we pride ourselves on providing exceptional products and services to safeguard our customers in times of need. Our comprehensive range of general insurance products protects customers on the road, at home, and on holiday, with various Car, Motorcycle, Home, Contents, and Pet products, as well as Roadside Assistance.Our CultureOur...

  • Motor Assessor QLD

    1 day ago

    Toowong, Queensland, Australia Auto & General Full time

    {"title": "Motor Assessor QLD", "content": "About UsWe're a fast-growing, privately-owned company with a clear focus on being a challenger in our industry. Our team works together to bring to life our purpose and achieve our vision – to be Australia's best insurer.Our CultureWe have a culture of high performance with high integrity, which underpins our...

  • Motor Assessor NSW

    1 day ago

    Toowong, Queensland, Australia Auto & General Full time

    {"title": "About Us", "content": "About Auto & GeneralWe're a fast-growing privately-owned company with a clear focus on being a challenger in our industry. We work together as a team to bring to life our purpose and achieve our vision – to be Australia's best insurer.We have a culture of high performance with high integrity which underpins our values and...

  • Motor Assessor NSW

    1 week ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsWe're a rapidly expanding, privately-owned company with a clear focus on being a market leader in our industry. We work together as a team to bring to life our purpose and achieve our vision – to be Australia's best insurer.We have a culture of high performance with high integrity which underpins our values and the way we interact with our...

  • Motor Assessor QLD

    1 week ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsWe're a rapidly expanding, privately-owned company with a clear focus on being a market leader in our industry. We work together as a team to bring to life our purpose and achieve our vision – to be Australia's best insurer.We have a culture of high performance with high integrity which underpins our values and the way we interact with our...

  • Senior Data Scientist

    7 days ago

    Toowong, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking a highly skilled Data Science Expert to join our team at Auto & General. As a key member of our Product division, you will be responsible for driving innovation and growth by leveraging artificial intelligence (AI) for insurance product development, pricing, and underwriting.Key ResponsibilitiesLead AI Solution Development:...

  • Senior Claims Consultant

    1 day ago

    Toowong, Queensland, Australia Auto & General Full time

    {"h1": "Technical Motor Claims Consultant", "p": "At Auto & General, we're seeking a skilled Technical Motor Claims Consultant to join our team. As a key member of our claims team, you'll be responsible for managing a portfolio of complex, complicated, or unusual motor claims files. Your expertise will ensure that each claim complies with all applicable...

  • RPG Developer

    4 days ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAuto & General is a leading provider of motor and home insurance solutions in Australia. Our mission is to safeguard a brighter future for our customers through innovative products and services.The RoleThis is a key RPG development position that requires building and supporting applications to provide our customers with an optimal motor claims...

  • Senior Claims Specialist

    1 week ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAt Auto & General, we provide exceptional insurance products and services to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home, and on holiday with various car, motorcycle, home, contents, pet products, as well as roadside assistance.Our CultureOur culture of 'high...

  • RPG Developer

    1 week ago

    Toowong, Queensland, Australia Auto & General Full time

    About UsAuto & General is a leading provider of motor and home insurance in Australia, committed to delivering innovative solutions to safeguard our customers' futures.We operate through our multi-award-winning brand Budget Direct and partnerships with leading brands, including ING, Qantas, and Virgin Money.Our range of general insurance products protects...

  • Senior Geospatial Pricing Analyst

    4 days ago

    Toowong, Queensland, Australia Auto & General Full time

    Job SummaryThe Senior Geospatial Pricing Analyst will support the Home pricing team and company by developing natural peril and geospatial pricing strategies using robust, accurate and timely data driven analysis and insight. This technical role supports the pricing and underwriting of our insurance products through data analysis, validation, and research of...

  • Technical Business Solutions Analyst

    1 day ago

    Toowong, Queensland, Australia Auto & General Full time

    {"title": "Technical Business Analyst Role Overview", "content": "Key ResponsibilitiesAs a Technical Business Analyst at Auto & General, you will play a crucial role in enhancing the employee experience through operational and infrastructure systems. You will collaborate with senior stakeholders to ensure our features meet expectations within a complex...