Current jobs related to Senior Claims Consultant - Toowong, Queensland - Auto & General
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Senior Claims Consultant
3 weeks ago
Toowong, Queensland, Australia Auto & General Full timeJob Title: Senior Claims ConsultantAs a Senior Claims Consultant at Auto & General, you will be responsible for handling complex motor claims that require thorough investigation and analysis. Your expertise in insurance claims knowledge and exceptional customer service skills will be essential in resolving claims efficiently and effectively.Key...
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Senior Claims Specialist
1 month ago
Toowong, Queensland, Australia Auto & General Full timeJob Title: Senior Claims ConsultantAs a Technical Motor Claims consultant at Auto & General, you will be responsible for handling complex claims that require further review. Your expertise in insurance claims knowledge and exceptional customer service skills will be essential in developing strong relationships with internal and external stakeholders.Key...
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Senior Claims Specialist
4 weeks ago
Toowong, Queensland, Australia Auto & General Full timeJob Title: Senior Claims ConsultantAs a Technical Motor Claims consultant at Auto & General, you will be responsible for handling complex claims that require further review. Your expertise will be essential in investigating claims, identifying policy exclusions, and ensuring that conditions of cover are met.Key Responsibilities:Investigate claims with a high...
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Senior Claims Specialist
4 weeks ago
Toowong, Queensland, Australia Auto & General Full timeJob Title: Senior Claims ConsultantAs a Technical Motor Claims consultant at Auto & General, you will be responsible for handling complex claims that require further review. Your expertise will be essential in investigating claims, identifying policy exclusions, and ensuring that conditions of cover are met.Key Responsibilities:Investigate claims with a high...
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Senior Claims Consultant
4 weeks ago
Toowong, Queensland, Australia Auto & General Full timeAbout UsAt Auto & General, we're dedicated to providing exceptional insurance products and services to our customers. Our mission is to be Australia's best insurer, and we're committed to delivering high-quality solutions that meet the needs of our clients.Job SummaryWe're seeking a highly skilled Technical Motor Claims Consultant to join our team. As a key...
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Pet Insurance Claims Consultant
4 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will play a critical role in supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims.Key ResponsibilitiesEnter claims accurately with a...
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Pet Insurance Claims Consultant
2 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Claims Consultant to join our team at Control Insurance Solutions. As a Claims Consultant, you will be responsible for supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims.Main ResponsibilitiesEntering claims...
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Pet Insurance Claims Consultant
4 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Claims Consultant to join our Pet Insurance team. As a Claims Consultant, you will play a critical role in supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims.Key ResponsibilitiesClaims Triage and Lodging: Enter...
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Pet Insurance Claims Consultant
3 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Claims Consultant to join our Pet Insurance team. As a Claims Consultant, you will play a critical role in supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims.Key ResponsibilitiesClaims Triage and Lodging: Enter...
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Pet Insurance Claims Consultant
2 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Claims Consultant to join our team at Control Insurance Solutions. As a Claims Consultant, you will play a crucial role in supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims.Key ResponsibilitiesClaims Triage and...
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Pet Insurance Claims Consultant
2 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Claims Consultant to join our team in the Pet Insurance department. As a Claims Consultant, you will be responsible for supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims.Key ResponsibilitiesEntering claims...
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Insurance Claims Examiner
2 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeJob SummaryWe are seeking a skilled Insurance Claims Examiner to join our team at Control Insurance Solutions. As a Claims Assessor, you will be responsible for consulting with customers regarding support of various products, conducting product demonstrations, and providing general after-sales support.Key ResponsibilitiesConsult with customers to understand...
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Insurance Claims Examiner
4 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeJob SummaryWe are seeking a skilled Insurance Claims Assessor to join our team at Control Insurance Solutions. As an Insurance Claims Assessor, you will be responsible for consulting with customers regarding support of various insurance products, conducting product demonstrations, and maintaining general after-sales support.Key ResponsibilitiesConsult with...
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Pet Health Claims Specialist
1 month ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout UsAt Auto & General, we're committed to providing exceptional insurance solutions to our customers. Our team is dedicated to delivering high-quality products and services that meet the evolving needs of our customers.The RoleWe're seeking a highly skilled and detail-oriented Claims Consultant to join our Pet Health Claims Team. As a Claims Consultant,...
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Pet Insurance Claims Specialist
3 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Claims Consultant to join our team in Toowong. As a Claims Consultant, you will play a critical role in supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims.Key ResponsibilitiesEnter claims accurately with a high...
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Pet Insurance Claims Specialist
5 days ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeAbout the RoleThe Claims Consultant will be responsible for supporting our customers and Claims Assessors through the effective triaging and lodging of incoming Pet Health Insurance claims, consistently delivering high levels of customer service.This role reports to the Pet Health Claims Team Leader and is primarily site based in our Toowong office. Key...
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Insurance Claims Examiner
1 month ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeJob DescriptionWe are seeking a skilled Insurance Claims Examiner to join our team at Control Insurance Solutions.About the Role:Consult with customers regarding insurance support and product information.Conduct product demonstrations and provide after-sales support.Assess and resolve customer claims in a timely and professional...
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Pet Insurance Claims Team Lead
4 weeks ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeJob Title: Pet Insurance Claims Team LeadAs a Pet Insurance Claims Team Lead, you will be responsible for leading a team of Claims Consultants to provide exceptional customer service to our customers. Your primary goal will be to ensure that our customers receive the best possible service and that their claims are processed efficiently and effectively.Key...
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Insurance Claims Examiner
1 month ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeJob DescriptionWe are seeking a skilled Insurance Claims Examiner to join our team at Control Insurance Solutions.About the Role:Consult with customers regarding insurance support and conduct product demonstrations.Maintain general after-sales support and provide exceptional customer service.Work closely with our team to ensure seamless customer...
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Insurance Claims Examiner
1 month ago
Toowong, Queensland, Australia Control Insurance Solutions Full timeJob SummaryWe are seeking a skilled Insurance Claims Assessor to join our team at Control Insurance Solutions. As a key member of our team, you will be responsible for consulting with customers regarding support of various insurance products, conducting product demonstrations, and maintaining general after-sales support.Key ResponsibilitiesProvide...
Senior Claims Consultant
2 months ago
{"h1": "Technical Motor Claims Consultant", "p": "At Auto & General, we're seeking a skilled Technical Motor Claims Consultant to join our team. As a key member of our claims team, you'll be responsible for managing a portfolio of complex, complicated, or unusual motor claims files. Your expertise will ensure that each claim complies with all applicable regulations related to Motor products and processes.", "ul": [{"li": "End-to-end management of a portfolio of complex, complicated, or unusual motor claims files"}, {"li": "Reviewing each referred claim for acceptance in line with the ICA, PDS, and prior to internal dispute resolution or Ombudsman determination"}, {"li": "Managing existing claims to provide support to customers within policy entitlements, organisation of repairs & management throughout the claims life"}, {"li": "Accurate reserving, claims validations, manage claims costs, and negotiate with a variety of internal and external stakeholders"}, {"li": "Identifying and raising potential risks or compliance issues to Management"}, {"li": "Perform detailed review of retained claims and complete a Day-1 review of all claims"}, {"li": "Seek additional information to validate events and accurately underwrite claims and make determinations on cover"}, {"li": "Review duty of care application by customer and apply reasonable care assessment as a key part of decision making"}, {"li": "Liaise with assessing team and suppliers to get the customers back into their pre-claim condition"}, {"li": "Make sure customers understand their claim entitlement and the claim process including next steps"}, {"li": "Identify vulnerability experience by the customer and ensure support services are offered to enable efficient momentum on claims where vulnerability has been identified"}], "h2": "Knowledge and Experience:", "ul": [{"li": "Motor Claims experience essential"}, {"li": "Investigation experience highly desirable"}, {"li": "Demonstrated insurance claims knowledge"}, {"li": "Exceptional customer service skills"}, {"li": "Ability to develop strong relationships at all levels with both internal and external stakeholders coupled with a high level of emotional intelligence"}, {"li": "Broad ability to drive for results, focus on outcomes and well-developed negotiation skills."}], "h2": "Our Perks:", "ul": [{"li": "Location - Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport."}, {"li": "Extra leave - Enjoy additional leave days on us You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year."}, {"li": "Paid parental leave - We support our new parents with paid parental leave and other benefits."}, {"li": "Workplace giving - If you're passionate about a cause, then we are too - we offer workplace giving and we'll dollar match your donations to registered charities."}, {"li": "Development opportunities - We're championing your development with internal programs and access to a wide range of online courses."}, {"li": "Employee discounts - You'll receive discounts on Budget Direct insurance products."}, {"li": "Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes."}, {"li": "Onsite facilities - There are excellent end-of-trip facilities on offer and private spaces for nursing mothers."}, {"li": "Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites."}]}
