Workers Compensation Claims Specialist

9 hours ago


Sydney, New South Wales, Australia Recruitment Edge Full time
Workers Compensation & Injury Management Officer

We are seeking a skilled and proactive Workers Compensation & Injury Management Officer to play a key role in managing our workers' compensation claims and injury management processes.

Key Responsibilities:
  • Manage all aspects of workers compensation claims in accordance with SIRA requirements, including self-insurance licence requirements, legislative framework, and claims management technical guides.
  • Make decisions on claim management within delegated limits.
  • Prepare and maintain workers compensation documents.
  • Develop, maintain, and implement Injury Management Plans.
  • Communicate with claimants on a regular and systematic basis to ensure effective injury management and high customer service standards.
  • Maintain workers compensation records, including file notes and calculations.
  • Evaluate and pay Workers Compensation invoices.
  • Prepare and report on Workers Compensation statistical information.
  • Provide timely and accurate advice and guidance on workers compensation and injury management to managers and staff.
  • Complete administration duties as necessary.
  • Assist supervisors and managers to understand and adhere to injury management plans.
  • Adopt and promote preventative and proactive claims management.
  • Investigate incidents related to injuries.
  • Stay up-to-date with claims management requirements and industry information.
Requirements:
  • Allied health background.
  • RTW Coordinator accreditation and/or experience.
  • Previous experience using SolvInjury.
  • Qualifications in workers compensation claims management and/or injury management functions.


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