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Workers Compensation Claims Specialist
2 months ago
Suncorp Group is seeking a skilled Workers Compensation Claims Advisor to join our Sydney team. As a key member of our Claims team, you will play a critical role in providing support and understanding for customers in their most challenging times.
Key Responsibilities- Obtain and review medical, financial, investigative, and rehabilitation reports to ensure accurate assessment of individual claims.
- Ensure legislative compliance timeframes are met, with ongoing review of medical, financial, investigative, and rehabilitation reports.
- Develop effective strategies to resolve claims cost-effectively.
- Ensure early access to appropriate rehabilitation to facilitate optimal recovery from injuries.
- Provide exceptional customer service to legislative authorities, employers, and injured workers through timely responses and efficient processing.
- Previous experience in Workers Compensation claims or personal injury claims, with a track record of delivering results.
- Ability to demonstrate compassion and empathy for customers.
- Allied Health experience desirable.
- Excellent verbal communication skills, including listening, building rapport, and communicating complex information.
- Strong administrative and written skills, with the ability to effectively manage all aspects of each claim.
- Strong commitment and integrity to meet and exceed customer expectations.
Suncorp's employee benefits are designed to support, empower, and reward our people. Some of our benefits include:
- Employee discounts and rewards on various products and services.
- Study support for eligible employees to continue learning and broadening their career opportunities.
- Parental leave for primary carers, offering 20 weeks of support.
- Wellness initiatives to promote employees' health and financial wellbeing.
We value our diverse workforce and are committed to building futures and protecting what matters. We'd love to see your application and speak with you about this opportunity.
