Claims Resolution Specialist

1 week ago

Newcastle, New South Wales, Australia beBeeCare Full time $80,000 - $100,000
Case Manager Role

We are seeking a skilled and compassionate Case Manager to join our team.

  • Key Responsibilities:
    • Provide high-quality customer service that makes a real difference in people's lives.
    • Navigate complex claims challenges with confidence and expertise.
    • Build strong relationships with customers, guiding them through each step of their recovery.
    • Thrive in a fast-paced, collaborative work environment.
    • Manage end-to-end claims with the support and mentorship of experienced leaders.
Required Skills and Qualifications

To thrive in this role, you will bring:

  • Experience in insurance claims or allied health.
  • A strong customer-first mindset and a desire to help others.
  • Resilience and the ability to remain composed during challenging moments.
  • Confidence in making sound decisions and taking ownership of outcomes.
  • Excellent active listening skills and the ability to guide customers through the claims journey.
  • Solid computer literacy and the ability to adapt to new systems and technologies.
What We Offer

You will have the opportunity to work in a supportive and dynamic environment, where you can grow and develop your skills.

As a valued member of our team, you will receive training and mentorship to ensure your success in this role.

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