Technical Support Specialist
3 weeks ago
3124 UXC Limited Overview
DXC Technology is a global company that empowers its clients to navigate the rapidly changing technology landscape. With over 70 countries and 6,000 customers, we foster an inclusive culture of innovation, collaboration, and corporate citizenship.
About the Role
This Service Desk Analyst position is an exciting opportunity for a motivated individual to join our team in providing exceptional customer service. As a key member of our support team, you will be responsible for delivering high-quality assistance to our clients across various telephony incidents and service requests.
Your Key Responsibilities:
- Provide level 1 technical support to customers via phone, email, or chat platforms.
- Log and manage Service Requests (MACs) efficiently.
- Monitor response and resolution times, providing users with updates and timeframes.
- Liaise with customers and coordinate maintenance activities with 3rd party suppliers.
- Escalate complex issues as necessary.
About You
To excel in this role, you should have at least 1+ year's experience providing support in an IT/Telecommunications service desk environment. Ideally, you'll have knowledge of IT Service Management applications like Service Now. Excellent problem-solving skills, ability to work independently, and strong communication skills are essential.
Benefits and Perks
We offer a competitive remuneration package, comprehensive training programs, and opportunities for career growth. Our flexible working arrangement allows you to balance your work and personal life effectively. We also prioritize employee well-being, offering a range of benefits and resources to support your physical and mental health.
Salary Range: $60,000 - $80,000 per annum
Join us at 3124 UXC Limited and embark on a rewarding journey with a dynamic team. Apply now to discover how your skills can make a real difference in our client's success stories.
-
Technical Maintenance Specialist
4 weeks ago
Hobart, Tasmania, Australia LINFOX ARMAGUARD PTY LTD Full timeAbout the RoleWe are seeking a skilled Technical Maintenance Specialist to join our team in Australia and New Zealand. As an enthusiastic individual with a passion for all things technical, you will be responsible for maintaining and repairing various ATM and cash payment technologies.Key ResponsibilitiesFault finding, diagnosis, and repairs on a range of...
-
Hydrography and Data Technical Specialist
1 month ago
Hobart, Tasmania, Australia Hydro Tasmania Full timeAre you passionate about working outdoors and have a strong interest in hydrography and data collection?We are seeking an enthusiastic and motivated individual to join our Water Management Team as a Hydrographic, Electronic and Data Technical Assistant. This is a fantastic opportunity to learn and grow with a reputable company in the field of water...
-
Technical Equipment Repair Specialist
4 weeks ago
Hobart, Tasmania, Australia LINFOX ARMAGUARD PTY LTD Full timeAbout Linfox Armaguard GroupWe are a leading secure currency supply chain and technology solutions enterprise operating since 1938.Our ReputationOur reputation is built on a culture of safety, underpinned by a commitment to robust security policies, procedures, and systems.Your RoleYou will report to the Field Manager and take part in an 8-week course to...
-
Technical Field Service Specialist
4 weeks ago
Hobart, Tasmania, Australia Leidos Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Field Service Specialist to join our team in Hobart. In this role, you will be responsible for conducting preventive maintenance, upgrades, and repairs at customer sites.As part of our team, you will manage the customer relationship in Hobart and provide support both in person and via...
-
Tech Support Specialist
4 weeks ago
Hobart, Tasmania, Australia Kinetic IT Full timeJob Title: Tech Support SpecialistAbout the JobWe are seeking a skilled Desktop Engineer to provide technical support and maintenance for our organisation's desktop computing environment.Key Responsibilities:Provide high-level face-to-face, phone, and email support to customer staff on-site in Tasmania and nationally.Install, configure, and troubleshoot...
-
Technical Support Specialist
4 weeks ago
Hobart, Tasmania, Australia 3124 UXC Limited Full timeOverview of 3124 UXC LimitedDXC Technology, a leading provider of technology services, is a global company with over 70 countries and more than 6,000 customers. We are committed to building better futures for our customers, colleagues, environment, and communities.We have adopted a hybrid working approach that acknowledges the importance of in-person...
-
IT Support Specialist
3 weeks ago
Hobart, Tasmania, Australia Kinetic IT Full timeExciting opportunity to work as an IT Support Specialist - Desktop Engineer at Kinetic IT, a market leader in delivering high-quality technology solutions to large public, private, and government organisations.About the RoleWe are seeking a skilled Desktop Engineer to provide technical support and maintenance for our organisation's desktop computing...
-
Hobart, Tasmania, Australia Hydro Tasmania Full timeJob Description">We are seeking a motivated and enthusiastic Technical Assistant to join our Water Management Team in providing operational support in the collection of hydrological, meteorological, environmental, and asset monitoring data services.">As a Technical Assistant, you will have the opportunity to learn and develop skills in hydrographic,...
-
Advanced Technical Solutions Specialist
1 month ago
Hobart, Tasmania, Australia Department of Climate Change Energy the Environment and Water Full timeAbout UsThe Department of Climate Change, Energy, the Environment and Water is a leading government agency responsible for Australia's Antarctic Program. Our mission is to protect the Antarctic environment, understand its role in the global climate system, and undertake scientific work of practical significance.Job OverviewWe are seeking an experienced...
-
Senior Desktop Support Specialist
4 weeks ago
Hobart, Tasmania, Australia Kinetic IT Full timeUnlock a New Career OpportunityWe are seeking a highly skilled Senior Desktop Support Specialist to join our team at Kinetic IT in Hobart, Tasmania. This is an exciting opportunity for a talented individual to work with a leading technology solutions provider.About the RoleThis role will involve providing technical support and maintenance for our...
-
Hobart, Tasmania, Australia Entura Full timeJob OverviewEntura is a highly experienced specialist power and water consulting firm, uniquely positioned as both asset owner and consultant. With over 100 years of experience in renewable energy and water infrastructure, we offer comprehensive solutions throughout the asset lifecycle.We are currently seeking a Hydrographic Technical Assistant to join our...
-
Dedicated Support Specialist
3 weeks ago
Hobart, Tasmania, Australia Possability Full timePossability is an Australian non-profit organisation that provides a range of quality individual and flexible support options for people with disabilities.We are currently seeking a Dedicated Support Specialist to join our Community Support Team in Southern Tasmania.About the Role:This is a challenging yet rewarding role where you will have the opportunity...
-
Desktop Support Specialist
3 weeks ago
Hobart, Tasmania, Australia Kinetic IT Full timeAbout the RoleWe are seeking a skilled Desktop Engineer to provide technical support and maintenance for our organisation's desktop computing environment.The ideal candidate will have a strong background in desktop support, troubleshooting, and a passion for delivering exceptional customer service.Key ResponsibilitiesProvide high-level face-to-face as well...
-
Administrative Support Specialist
3 weeks ago
Hobart, Tasmania, Australia Driver Hire Full timeJob Summary:We are seeking a highly skilled and organized Administrative Support Specialist to join our team at Driver Hire in Brighton. The ideal candidate will provide exceptional administrative support and serve as the first point of contact for clients, visitors, and employees.Responsibilities:Welcoming Visitors: Greet guests, clients, and employees...
-
Help Desk Support Specialist
4 weeks ago
Hobart, Tasmania, Australia 3124 UXC Limited Full timeAt 3124 UXC Limited, we are seeking a highly skilled Help Desk Support Specialist to join our team. This is a great opportunity for a motivated individual who is passionate about delivering exceptional customer service.
-
Care and Support Specialist
4 weeks ago
Hobart, Tasmania, Australia Possability Full timeWe are seeking a highly motivated and compassionate Care and Support Specialist to join our team in Southern Tasmania. As a Care and Support Specialist, you will play a vital role in supporting individuals with disabilities to achieve their personal goals and live fulfilling lives.Possability is an Australian non-profit organisation providing quality support...
-
Senior Rehabilitation Specialist
4 weeks ago
Hobart, Tasmania, Australia HealthcareLink Support Full timeOccupational Therapist Opportunity in Hobart, TASWe are seeking an experienced Occupational Therapist to join our team at HealthcareLink Support in Hobart, TAS.About the RoleThis is a challenging and rewarding opportunity for a skilled Occupational Therapist to work with clients of various ages and backgrounds. You will be responsible for conducting...
-
Desktop Support Specialist
4 weeks ago
Hobart, Tasmania, Australia Kinetic IT Full timeJob Overview">We are seeking a skilled Desktop Engineer to join our team in Hobart, Tasmania.About the Role">This full-time position will involve providing technical support and maintenance for our organisation's desktop computing environment.Responsibilities">">Providing high-level face-to-face as well as phone and email support to customer staff on-site in...
-
Aged Care Support Specialist
4 weeks ago
Hobart, Tasmania, Australia Collar Full timeAbout Our OpportunityWe are seeking a dedicated and compassionate Aged Care Support Specialist to join our team at Collarcare in Hobart, TAS.As an Aged Care Support Specialist, you will play a vital role in providing exceptional care and support to our valued clients in residential aged care facilities.About the RoleProvide personal care and support to...
-
Aged Care Support Specialist
3 weeks ago
Hobart, Tasmania, Australia Collar Full timeJob SummaryWe are seeking a compassionate and dedicated Aged Care Support Specialist to join our team at Collarcare in Hobart, TAS.About the RoleThis is an excellent opportunity for individuals who are passionate about providing high-quality care and support to our valued clients in residential aged care facilities.The successful candidate will be...