Airport Operations Executive

2 weeks ago

Canberra, ACT, Australia beBeeAirportOperations Full time $125,000 - $175,000
Airport Operations Manager

This is a highly rewarding opportunity to lead airport operations in Canberra, Australia.

As an Airport Operations Manager, you will be responsible for ensuring safe, secure and cost-effective QR airport operations at the station to achieve regulatory compliance, operational efficiency and 5-star customer service. You will liaise with local Airport Handling Management to ensure QR ground handling and customer service standards are met at all times. Additionally, you will liaise with Airport Authorities and all Government agencies at the station. You will represent QR at the Airport AOC and manage and motivate airport team. You will work collaboratively with the Ground Services Management team and other departments.

Key Responsibilities:
  • Evaluate alliance, airport passenger handling strategies in conjunction with RASM affecting station's flight summer/winter schedules.
  • Assess and foresee manpower planning in conjunction with peaks, holidays, seasonal or additional flights.
  • Manages the daily operation and acts as liaison between airport service providers, government agencies and authorities, and senior management.
  • Provides inputs and recommendations to management regarding short and long-term service improvements/changes.
  • Primary contact and liaison person for all areas of the QR airport operation at the station.
  • Assists in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
  • Provide inputs and suggestions on processes improvements to enhance service delivery standards.
  • Strike effective balance between 'customer first' and 'company interest.'
  • Coordinate with One World Carrier for support during disruption / Crisis.
  • Ensure the Aircraft Turnaround Check (ATC) duty as assigned to ensure safe operation of QR ground ramp product.
  • Ensure that aircraft cabin service doors are operated from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment.

You will have the opportunity to grow professionally and contribute to the success of our organization. We offer a dynamic work environment and excellent opportunities for career advancement.

We are looking for a skilled and experienced professional who can provide exceptional leadership and guidance to our airport team. If you are a motivated and results-driven individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.

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