Medical Office Coordinator

2 months ago

Ringwood, Victoria, Australia Healthcarelink Support Full time
Job Summary

We are seeking a highly skilled and experienced Senior Medical Receptionist to join our team at Healthcarelink Support. As a key member of our administrative staff, you will provide exceptional support to our Practice Manager and contribute to the smooth operation of our busy GP clinic.

Key Responsibilities
  • Front Desk Management: Manage the front desk reception, ensuring a welcoming and efficient experience for patients and visitors.
  • Scheduling and Coordination: Schedule appointments, coordinate the appointment book, and proactively manage patient flow to minimize wait times.
  • Administrative Support: Provide administrative support to the Practice Manager, including data entry, processing payments, and managing office supplies.
  • Communication and Liaison: Communicate effectively with patients, healthcare professionals, and other stakeholders to ensure seamless communication and resolve any issues that may arise.
  • Team Collaboration: Work collaboratively with our medical administration staff, nurses, doctors, and allied health clinicians to achieve our clinic's goals and objectives.
Requirements
  • Experience: Previous experience in a medical administration role, preferably in a general practice setting.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Proven ability to multitask, problem-solve, and manage time efficiently.
  • Education and Certifications: High school diploma or equivalent, with a strong understanding of medical terminology and procedures.
  • Authorization: Authorized to work in Australia.

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