Medical Office Manager

3 days ago


Ringwood, Victoria, Australia Healthcarelink Support Full time
Job Summary

We are seeking a highly skilled and experienced Senior Medical Receptionist to join our team at Healthcarelink Support. As a Senior Medical Receptionist, you will play a vital role in the day-to-day operation of our busy GP clinic, providing exceptional patient care and administrative support to our medical team.

Key Responsibilities

Meet and greet patients, ensuring a warm and welcoming experience
Schedule appointments and coordinate the appointment book to maximize efficiency
Accurately enter patient data and process payments in a timely manner
Manage phone and email queries, providing clear and concise information to patients
Assist in maintaining a clean and organized consult room environment
Provide general administration duties as required, supporting the Practice Manager in the management of the clinic

Requirements

Previous experience in a general medical practice setting
Excellent communication and interpersonal skills, with the ability to escalate patient complaints
Proven multi-tasking, problem-solving, and time management skills
Ability to work in a fast-paced environment, prioritizing tasks and managing competing demands
Strong team player with a customer-focused approach, prioritizing patient care
Authorised to work in Australia

What We Offer

A rewarding and challenging role in a dynamic and supportive team environment
Opportunities for career growth and professional development
A competitive salary and benefits package

How to Apply

If you are a motivated and experienced Senior Medical Receptionist looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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