
Customer Experience Reviewer
24 hours ago
Customer Experience Reviewer
Job Description:
We are seeking individuals to conduct in-store reviews and provide detailed feedback on customer service, product presentation, and overall shopping experience.
As a Customer Experience Reviewer, you will pose as a customer, make observations, and complete an online survey about your experience. Your role is crucial in helping our clients understand the customer perspective and improve their retail operations.
The ideal candidate has excellent communication skills, attention to detail, and the ability to work independently. They must also be comfortable with technology and have access to the internet.
Key Responsibilities:
- Conduct in-store reviews and observe customer interactions with sales staff.
- Make detailed notes on customer satisfaction, product knowledge, and overall shopping experience.
- Complete an online survey about your experience and submit it to us.
Why Work with Us?
For over 20 years, we have helped leading retailers in Australia and New Zealand understand the customer experience. We value our reviewers' contributions and offer a flexible schedule that suits their availability.
Surveys can take anywhere from 10 minutes to 1 hour to complete, and you can choose which assignments to accept based on your schedule and preferences.
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