Retail Outlet Customer Experience Reviewer

1 day ago

Brisbane, Queensland, Australia beBeeCustomerService Full time

This job involves visiting retail outlets and reporting back on store presentation, service, selling skills, cleanliness etc. The work requires posing as a customer while making detailed observations about the experience and completing a survey online about the experience.

The ideal candidate for this role has an eye for detail and good memory, is reliable, has great communication skills, and access to the internet. The number of assignments offered will depend on the individual's availability, ability to successfully complete tasks, location, willingness to travel, flexibility, and reliability.

Surveys can take from 10 minutes to 1 hour to complete. This is an excellent opportunity for someone who wants to provide valuable feedback to clients and make a real impact in their careers.

About the Job

We are looking for Customer Service Reviewers to visit retail outlets and report back on store presentation, service, selling skills, cleanliness etc. This job is perfect for someone who enjoys working with people, has a keen eye for detail, and is able to communicate effectively.

  • Visit retail outlets and observe customer service practices
  • Complete surveys online about the experience
  • Report back to clients on store presentation, service, selling skills, and cleanliness
Key Responsibilities:
  • Pose as a customer and make detailed observations about the experience
  • Complete surveys online about the experience
  • Report back to clients on store presentation, service, selling skills, and cleanliness
Requirements:
  • An eye for detail and good memory
  • Reliable and flexible
  • Good communication skills
  • Access to the internet
Benefits

This job offers a unique opportunity to provide valuable feedback to clients and make a real impact in your career. You will have the chance to work with different retail brands, develop your observation and reporting skills, and gain valuable experience in the field of customer service.

Others

This job is perfect for someone who wants to start their career in customer service or is looking for a new challenge. If you enjoy working with people, have a keen eye for detail, and are able to communicate effectively, then this job is for you.

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