
Experience Manager
1 week ago
We are looking for a highly skilled and customer-focused individual to join our team as an Experience Manager. As the face of our venue, you will be responsible for creating unforgettable guest experiences through exceptional service and a top-tier mindset.
The ideal candidate will be passionate about delivering outstanding customer service, have excellent communication skills, and be able to work well under pressure. If you are a team player who is driven by fun and a desire to deliver exceptional results, we want to hear from you
Key Responsibilities:- Create and deliver memorable guest experiences that exceed expectations
- Drive sales on every shift through upselling, product knowledge, and proactive guest engagement
- Work collaboratively with colleagues to achieve daily goals and challenges
- Maintain a clean and welcoming environment, ensuring the venue is always ready to impress
- Take pride in your work, bringing your A game to all areas
- Foster a positive and inclusive atmosphere, promoting a culture of respect and camaraderie
- A dynamic and supportive work environment that encourages growth and development
- Access to training programs and opportunities to work alongside industry experts
- A competitive hourly rate under the Amusement & Entertainment Award
- A comprehensive wellbeing program, including mental health support and inclusiveness initiatives
- Free activities across all our venues
- Half-price food and beverage for you and a friend
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