Experience Delight Specialist
2 days ago
Delightful Customer Experience
We are a brand renowned for our premium, sustainable tea. Our team members play a vital role in delivering exceptional customer service and creating unforgettable experiences.
Our diverse team is comprised of unique individuals who bring different perspectives and skills to the table. In return, we provide comprehensive training, incentives, and foster an inclusive culture through our policies and initiatives.
As a global company, we offer opportunities to build relationships, expand your career globally, and participate in industry-leading initiatives.
We are committed to making a positive impact on the community.
This is a fixed-term role covering the busy holiday period.
About the Role- Provide world-class customer service experience to every customer.
- Expand your knowledge of products and become a beverage expert.
- Manage high volumes of stock and undertake visual merchandising to provided standards.
- Take care of your own health and safety and the safety of others by following safety policies and procedures.
- Acts with customer satisfaction in mind.
- Ready to work in a fast-paced environment.
- Self-motivated and ready to learn.
- Strong communication skills.
- Previous customer service or retail experience advantageous.
- 50% discount to enjoy life's little pleasures.
- Endless cups of tea.
- Employee Assistance Program (EAP).
- Sales incentives and recognition programs.
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