Client Solutions Specialist

1 month ago


Melbourne, Victoria, Australia BSI Full time

Become a part of our team at BSI and take on the exciting challenge of this Client Services Officer role. Your primary responsibility will be to manage and maintain customer relationships by effectively managing client certification and timely booking of audits in accordance with BSI KPI.

This is a great opportunity for you to work closely with clients, promote BSI products and services, and deliver exceptional client service. You will be responsible for key account management, ensuring that clients receive a prompt, friendly, and professional service.

As a Client Services Officer, you will play a crucial role in driving business growth through effective communication and relationship-building. You will also be responsible for maintaining accurate records and files in SAP/PG and contributing to specific project work as required.

In this role, you will have the opportunity to work closely with internal teams and external customers, build strong relationships, and drive results. You will be expected to meet individual and team targets, achieve advanced booking, and respond to customer inquiries within 24 hours.

We are looking for someone who is proactive, enthusiastic, and committed to delivering exceptional results. If you have excellent communication and interpersonal skills, are able to work well under pressure, and have a passion for building strong relationships, we would love to hear from you.



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