Guest Experience Advocate

2 days ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $80,000 - $85,000

As a Guest Experience Ambassador, you play a pivotal role in fostering meaningful connections with our guests.

Key Responsibilities:
  • Stay abreast of the hotel and local area to consistently exceed guest expectations
  • Handle general enquiries, craft bespoke guest experiences, and engage with guests to enhance the service experience
  • Respond to guest requests, including transportation, reservations, and dry cleaning arrangements
  • Provide local area knowledge, inform guests about property amenities, and contact relevant individuals or departments as needed
Requirements:
  • Experience with OPERA property management system or similar is desirable
  • Relevant supervisory role experience in a similar field is essential
  • Working rights in Australia are required
  • Self-motivation, enthusiasm for career growth, and a proactive attitude are highly valued

As a valued member of our team, you will enjoy exclusive staff discounts, flexible working hours, and access to comprehensive training programs. We strive to create unforgettable guest experiences that leave a lasting impression.

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