Experience Advocate

2 weeks ago

Sydney, New South Wales, Australia beBeeExperience Full time $100,000 - $130,000

Job Title: Experience Advocate

We seek a dedicated professional to drive customer-centric initiatives and deliver exceptional service. As an Experience Advocate, you will play a key role in fostering meaningful relationships with our distribution partners.

This full-time position reports to the Customer Service Manager and is based in our Alexandria office. Your primary responsibilities include managing product and warehouse enquiries, preparing quotes, and processing new orders.

Our team values diversity and promotes a healthy work-life balance. You will have the opportunity to learn, develop, and contribute your ideas to drive business growth.

About You:

  • You'll prioritize customer satisfaction in everything you do
  • You'll possess strong written and verbal communication skills
  • You'll bring relevant experience in customer service or sales, working towards targets or KPIs
  • You'll be able to assess information and provide effective solutions
  • You'll have a positive attitude and willingness to learn

Key Responsibilities:

  • Drive customer-centric initiatives
  • Manage product and warehouse enquiries
  • Prepare and send quotes for products and promotions
  • Process and administer new orders

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