
Community Engagement and Fundraising Officer
4 days ago
We are seeking a highly skilled Fundraising Officer to join our team. This is an exciting opportunity to work with us and make a real difference in the lives of others.
About The RoleThe successful candidate will provide administrative and event support to our fundraising team while building high-quality relationships with supporters to achieve revenue goals. They will be responsible for nurturing long-term relationships with new and existing community fundraisers to increase revenue, reduce supporter attrition and grow supporter loyalty.
Duties & Responsibilities- Assist in growing participation in community fundraising events toward income growth across various fundraising programs, events, and activities.
- Work with the fundraising team to ensure high-quality service delivery, rapid response to enquiries, and acknowledgement of fundraisers and their efforts.
- Support fundraisers with fulfillment of materials and collateral to assist fundraising activities.
- Assist in supporting signature events, VIP fundraisers, and third-party events as needed.
- Provide ongoing follow-up with fundraisers before, during, and after their activity and steward fundraisers toward repeat support.
To be successful in this role, you will need:
- Up to two (2) years of experience in a similar fundraising or customer service role.
- Demonstrated superior customer service skills, high empathy, and ability to represent us professionally at all times.
- Excellent interpersonal and relationship-building skills with diverse audiences.
- Excellent verbal and written communications skills.
- Proficiency with Microsoft Office, Excel, and online fundraising platforms.
- Excellent database and data-entry skills, with experience in CRM databases, preferably Raiser's Edge.
- Strong time management, organisation, and prioritisation of deadlines.
- Aptitude for creative thinking and flexibility in trying new approaches to solve problems.
- Ability to work well in a team and independently.
We offer a range of benefits including:
- Hybrid work arrangement, 1-2 days per week in office.
- 35 hour work week, flexible hours agreements & 9-day fortnights.
- Salary Packaging: $15,900.00 of your base salary tax free.
- Family first, people first culture.
- Pet friendly workplace.
- Leave benefits including public holiday swap, gifted annual leave, and wellbeing leave.
- Employee discounts and gym membership benefits.
If you are a motivated and enthusiastic individual who is passionate about making a difference, please submit your most up-to-date resume through our online application portal.
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