Community Engagement and Fundraising Officer

4 days ago

Randwick City Council, Australia beBeeFundraising Full time $62,713 - $66,600
Job Summary

We are seeking a highly skilled Fundraising Officer to join our team. This is an exciting opportunity to work with us and make a real difference in the lives of others.

About The Role

The successful candidate will provide administrative and event support to our fundraising team while building high-quality relationships with supporters to achieve revenue goals. They will be responsible for nurturing long-term relationships with new and existing community fundraisers to increase revenue, reduce supporter attrition and grow supporter loyalty.

Duties & Responsibilities
  • Assist in growing participation in community fundraising events toward income growth across various fundraising programs, events, and activities.
  • Work with the fundraising team to ensure high-quality service delivery, rapid response to enquiries, and acknowledgement of fundraisers and their efforts.
  • Support fundraisers with fulfillment of materials and collateral to assist fundraising activities.
  • Assist in supporting signature events, VIP fundraisers, and third-party events as needed.
  • Provide ongoing follow-up with fundraisers before, during, and after their activity and steward fundraisers toward repeat support.
Requirements

To be successful in this role, you will need:

  • Up to two (2) years of experience in a similar fundraising or customer service role.
  • Demonstrated superior customer service skills, high empathy, and ability to represent us professionally at all times.
  • Excellent interpersonal and relationship-building skills with diverse audiences.
  • Excellent verbal and written communications skills.
  • Proficiency with Microsoft Office, Excel, and online fundraising platforms.
  • Excellent database and data-entry skills, with experience in CRM databases, preferably Raiser's Edge.
  • Strong time management, organisation, and prioritisation of deadlines.
  • Aptitude for creative thinking and flexibility in trying new approaches to solve problems.
  • Ability to work well in a team and independently.
Benefits

We offer a range of benefits including:

  • Hybrid work arrangement, 1-2 days per week in office.
  • 35 hour work week, flexible hours agreements & 9-day fortnights.
  • Salary Packaging: $15,900.00 of your base salary tax free.
  • Family first, people first culture.
  • Pet friendly workplace.
  • Leave benefits including public holiday swap, gifted annual leave, and wellbeing leave.
  • Employee discounts and gym membership benefits.
How To Apply

If you are a motivated and enthusiastic individual who is passionate about making a difference, please submit your most up-to-date resume through our online application portal.

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