Customer Service Team Lead

3 days ago


Central Queensland, Australia Drakes Supermarkets Full time

Unlock Your Potential with Drakes Supermarkets

We are seeking a highly motivated and experienced Customer Service Assistant Manager to join our dynamic team at Drakes Supermarkets.

About the Role

  • Lead a team of customer service representatives to deliver exceptional customer experiences
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with store managers to achieve sales targets and operational excellence
  • Provide coaching and training to team members to enhance their skills and knowledge
  • Monitor and analyze customer feedback to identify areas for improvement

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • A fun and rewarding work culture

Requirements

  • Proven experience in customer service or retail management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Passion for delivering exceptional customer experiences

How to Apply

If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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