Customer Service Manager

2 months ago


Central Queensland, Australia Drakes Supermarkets Full time

Unlock Your Potential with Drakes Supermarkets

Drakes Supermarkets is a dynamic and growing retail company, offering exciting career opportunities for ambitious individuals. As a Customer Service Manager, you will play a key role in delivering exceptional customer experiences and driving business growth.

About the Role

  • Lead a high-performing team to provide outstanding customer service and support
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with store managers to achieve sales targets and operational excellence
  • Coach and develop team members to enhance their skills and knowledge
  • Ensure compliance with company policies and procedures

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Requirements

  • Proven experience in customer service and team leadership
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Commitment to delivering exceptional customer experiences

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.



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