Business Development Relationship Manager

2 weeks ago


Melbourne, Victoria, Australia McMillan Shakespeare Limited Full time

At McMillan Shakespeare Limited, we are seeking an experienced Business Development Relationship Manager to join our team. In this role, you will be responsible for driving business growth and development while maintaining strong relationships with clients.

About the Role

The Business Development Relationship Manager is a key position within our organization, responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and developing strategic plans to drive business growth.

The ideal candidate will have a proven track record of achieving targets and high levels of customer engagement, as well as experience in account management, relationship management, or project management. Knowledge and experience of CRM systems are also essential.

Key Responsibilities
  • Develop and implement business development strategies to drive growth and expansion.
  • Maintain and build strong relationships with clients, identifying their needs and providing solutions that meet those needs.
  • Work collaboratively with internal stakeholders to develop and execute sales and marketing plans.
  • Monitor and analyze key performance indicators (KPIs) to measure success and make data-driven decisions.
  • Develop and maintain accurate client contact details, client insights, and data in CRM systems.
  • Act as an advocate for customers, communicating their feedback and information to ensure optimal levels of service are provided.
Requirements
  • Proven track record of achieving targets and high levels of customer engagement.
  • Experience in account management, relationship management, or project management.
  • Knowledge and experience of CRM systems.
  • Tertiary qualifications in sales, marketing, commerce, or other business-related disciplines (desirable).
Benefits

We offer a competitive salary package, including:

  • A salary range of AU$90,000 - AU$120,000 per annum.
  • Novated lease benefits and discounts.
  • 12 weeks paid parental leave and access to our Parents Portal.
  • Exempt Employee Share Plan.
  • Paid Income Protection Insurance under MMSG default Super plan.
  • Access to a broad range of learning and development programs.
  • Career break and volunteering leave.
  • Access to Employee Assistance Program and annual Flu vaccination.
  • Lifestyle Rewards program.
About Us

McMillan Shakespeare Limited is a leading provider of salary packaging, novated leasing, disability plan management, and support coordination services. We pride ourselves on our people-first culture and commitment to fostering an environment where all differences are valued and respected.



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