Pega Workflow Design Expert for Private Wealth
2 weeks ago
Davidson is proud to be partnering with a leading banking institution to deliver a significant uplift of Pega workflows across their Private Wealth domain.
This exciting project is focused on enhancing client services and improving operational efficiency, as part of a broader initiative to optimise customer journeys.
This is an initial 12-month fixed-term contract with the potential for further engagement based in Melbourne. As per industry standards, we estimate the salary range for this position to be between $120,000 - $180,000 AUD per annum, depending on experience and qualifications.
Job DescriptionAs a Pega Business Improvement Specialist, you will hold Product Ownership of the Pega workflow design and implementation within the Private Wealth team.
You will play a key role in defining and delivering the workflow vision, roadmap, and goals while ensuring clear communication across all stakeholders.
Responsibilities- Leading business improvement initiatives to re-engineer processes and enhance customer journeys, driving measurable outcomes.
- Conducting diagnostics on complex end-to-end business processes and operations, identifying opportunities for enhancement.
- Reviewing and refining current workflows to deliver significant improvements in performance and efficiency.
- Engaging with senior stakeholders to secure necessary support and resources for implementing process changes.
- Balancing various factors, such as customer needs, operational demands, regulatory requirements, and risk considerations, when recommending process improvements.
- Collaborating with senior leadership to ensure alignment of business improvement projects with the organisation's strategic objectives.
To succeed in this role, you will need:
- Proven expertise in Pega workflow design and implementation, particularly within the Private Wealth sector.
- Product Ownership experience is highly desirable.
- Expertise in leading cross-functional teams.
- A strong background in Business Process Improvement, ideally with experience in LEAN Six Sigma methodologies.
- Exceptional communication and presentation skills, with the confidence to influence and engage with senior stakeholders.
- A solutions-focused mindset and the ability to balance multiple priorities while delivering impactful change.
- Experience working in a banking or financial services environment, specifically within Private Wealth is beneficial.
- Hybrid working arrangements
- 12 month FTC with view to permanency
- CBD location
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Melbourne, Victoria, Australia Davidson Full timeAbout the RoleDavidson is partnering with a leading banking institution to deliver significant Pega workflow improvements in Private Wealth. This 12-month project focuses on enhancing client services and operational efficiency, as part of broader customer journey optimisation efforts.You will hold Product Ownership of Pega workflow design and implementation...
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Melbourne, Victoria, Australia Davidson Full timeAbout the CompanyDavidson, a leading provider of strategic workforce solutions, is proud to partner with a top-tier banking institution on a transformative project. This initiative aims to deliver a significant uplift of Pega workflows within their Private Wealth domain, enhancing client services and operational efficiency.The RoleA highly skilled Pega...
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Melbourne, Victoria, Australia Davidson Full timeAbout the CompanyDavidson is proud to be partnering with a leading banking institution to deliver a significant uplift of Pega workflows across their Private Wealth domain. This exciting project is focused on enhancing client services and improving operational efficiency, as part of a broader initiative to optimize customer journeys.About the RoleThe Pega...
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