Pega Workflow Design Expert for Private Wealth

2 weeks ago


Melbourne, Victoria, Australia Davidson Full time
About the Company

Davidson is proud to be partnering with a leading banking institution to deliver a significant uplift of Pega workflows across their Private Wealth domain.

This exciting project is focused on enhancing client services and improving operational efficiency, as part of a broader initiative to optimise customer journeys.

This is an initial 12-month fixed-term contract with the potential for further engagement based in Melbourne. As per industry standards, we estimate the salary range for this position to be between $120,000 - $180,000 AUD per annum, depending on experience and qualifications.

Job Description

As a Pega Business Improvement Specialist, you will hold Product Ownership of the Pega workflow design and implementation within the Private Wealth team.

You will play a key role in defining and delivering the workflow vision, roadmap, and goals while ensuring clear communication across all stakeholders.

Responsibilities
  • Leading business improvement initiatives to re-engineer processes and enhance customer journeys, driving measurable outcomes.
  • Conducting diagnostics on complex end-to-end business processes and operations, identifying opportunities for enhancement.
  • Reviewing and refining current workflows to deliver significant improvements in performance and efficiency.
  • Engaging with senior stakeholders to secure necessary support and resources for implementing process changes.
  • Balancing various factors, such as customer needs, operational demands, regulatory requirements, and risk considerations, when recommending process improvements.
  • Collaborating with senior leadership to ensure alignment of business improvement projects with the organisation's strategic objectives.
About You

To succeed in this role, you will need:

  • Proven expertise in Pega workflow design and implementation, particularly within the Private Wealth sector.
  • Product Ownership experience is highly desirable.
  • Expertise in leading cross-functional teams.
  • A strong background in Business Process Improvement, ideally with experience in LEAN Six Sigma methodologies.
  • Exceptional communication and presentation skills, with the confidence to influence and engage with senior stakeholders.
  • A solutions-focused mindset and the ability to balance multiple priorities while delivering impactful change.
  • Experience working in a banking or financial services environment, specifically within Private Wealth is beneficial.
The Benefits
  • Hybrid working arrangements
  • 12 month FTC with view to permanency
  • CBD location


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