Pega Business Improvement Specialist
1 month ago
We are seeking a highly skilled Pega Business Improvement Specialist to join our team in Melbourne. This is an exciting opportunity for you to drive business improvement and contribute to meaningful changes within a prestigious banking organisation.
In this role, you will hold Product Ownership of Pega workflow design and implementation within the Private Wealth team. You will play a key role in defining and delivering the workflow vision, roadmap, and goals while ensuring clear communication across all stakeholders.
Responsibilities- Lead business improvement initiatives to re-engineer processes and enhance customer journeys, driving measurable outcomes.
- Conduct diagnostics on complex end-to-end business processes and operations, identifying opportunities for enhancement.
- Review and refine current workflows to deliver significant improvements in performance and efficiency.
- Engage with senior stakeholders to secure necessary support and resources for implementing process changes.
- Balance various factors, such as customer needs, operational demands, regulatory requirements, and risk considerations, when recommending process improvements.
- Collaborate with senior leadership to ensure alignment of business improvement projects with the organisation's strategic objectives.
To succeed in this role, you will need:
- Proven expertise in Pega workflow design and implementation, particularly within the Private Wealth sector.
- Product Ownership experience is highly desirable.
- Expertise in leading cross-functional teams.
- A strong background in Business Process Improvement, ideally with experience in LEAN Six Sigma methodologies.
- Exceptional communication and presentation skills, with the confidence to influence and engage with senior stakeholders.
- A solutions-focused mindset and the ability to balance multiple priorities while delivering impactful change.
- Experience working in a banking or financial services environment, specifically within Private Wealth is beneficial.
- Hybrid working arrangements
- 12 month FTC with view to permanency
- CBD location
The estimated salary for this role is between $120,000 - $180,000 per annum, depending on your level of experience and qualifications. If you have the relevant skills and qualifications, we'd love to hear from you.
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