Pega Workflow Expert for Private Wealth Transformation
2 days ago
Davidson, a leading provider of strategic workforce solutions, is proud to partner with a top-tier banking institution on a transformative project. This initiative aims to deliver a significant uplift of Pega workflows within their Private Wealth domain, enhancing client services and operational efficiency.
The Role
A highly skilled Pega Business Improvement Specialist will hold Product Ownership of the Pega workflow design and implementation within the Private Wealth team. Key responsibilities include:
- Leading business improvement initiatives to re-engineer processes and enhance customer journeys, driving measurable outcomes.
- Conducting diagnostics on complex end-to-end business processes and operations, identifying opportunities for enhancement.
- Reviewing and refining current workflows to deliver significant improvements in performance and efficiency.
- Engaging with senior stakeholders to secure necessary support and resources for implementing process changes.
- Balancing various factors, such as customer needs, operational demands, regulatory requirements, and risk considerations, when recommending process improvements.
- Collaborating with senior leadership to ensure alignment of business improvement projects with the organisation's strategic objectives.
About You
To succeed in this role, you will need:
- Proven expertise in Pega workflow design and implementation, particularly within the Private Wealth sector.
- Product Ownership experience is highly desirable.
- Expertise in leading cross-functional teams.
- A strong background in Business Process Improvement, ideally with experience in LEAN Six Sigma methodologies.
- Exceptional communication and presentation skills, with the confidence to influence and engage with senior stakeholders.
- A solutions-focused mindset and the ability to balance multiple priorities while delivering impactful change.
- Experience working in a banking or financial services environment, specifically within Private Wealth is beneficial.
Compensation
This position offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience, plus hybrid working arrangements and the opportunity for permanency after a 12-month fixed-term contract. The ideal candidate will be based in Melbourne CBD.
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