Pega Workflow Expert for Private Wealth Transformation

2 days ago


Melbourne, Victoria, Australia Davidson Full time
About the Company
Davidson, a leading provider of strategic workforce solutions, is proud to partner with a top-tier banking institution on a transformative project. This initiative aims to deliver a significant uplift of Pega workflows within their Private Wealth domain, enhancing client services and operational efficiency.

The Role
A highly skilled Pega Business Improvement Specialist will hold Product Ownership of the Pega workflow design and implementation within the Private Wealth team. Key responsibilities include:
  • Leading business improvement initiatives to re-engineer processes and enhance customer journeys, driving measurable outcomes.
  • Conducting diagnostics on complex end-to-end business processes and operations, identifying opportunities for enhancement.
  • Reviewing and refining current workflows to deliver significant improvements in performance and efficiency.
  • Engaging with senior stakeholders to secure necessary support and resources for implementing process changes.
  • Balancing various factors, such as customer needs, operational demands, regulatory requirements, and risk considerations, when recommending process improvements.
  • Collaborating with senior leadership to ensure alignment of business improvement projects with the organisation's strategic objectives.

About You
To succeed in this role, you will need:
  • Proven expertise in Pega workflow design and implementation, particularly within the Private Wealth sector.
  • Product Ownership experience is highly desirable.
  • Expertise in leading cross-functional teams.
  • A strong background in Business Process Improvement, ideally with experience in LEAN Six Sigma methodologies.
  • Exceptional communication and presentation skills, with the confidence to influence and engage with senior stakeholders.
  • A solutions-focused mindset and the ability to balance multiple priorities while delivering impactful change.
  • Experience working in a banking or financial services environment, specifically within Private Wealth is beneficial.

Compensation
This position offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience, plus hybrid working arrangements and the opportunity for permanency after a 12-month fixed-term contract. The ideal candidate will be based in Melbourne CBD.

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