Logistics Operations Specialist
4 days ago
About the Role:
As a key member of our logistics team, you will be responsible for coordinating the timely delivery of air, LCL, and FCL shipments in accordance with customer requirements. Utilizing our approved transport providers, you will ensure seamless transportation services while minimizing storage and detention charges.
Responsibilities:
- Customer Service: You will provide exceptional service to customers and service providers by communicating effectively and documenting their needs for future reference.
- Operational Excellence: You will adhere to our internal process standards to ensure accurate and compliant deliveries, customer billings, and system updates.
- Service Provider Relationships: Building strong partnerships with shipping lines, transport companies, and freight yards is crucial to deliver high-quality services to our clients.
Requirements:
- Familiarity with Microsoft Excel and Word is essential.
- Experience with Expedient and the ICS system is preferred but not necessary.
- Courteous communication and phone manner are vital skills.
- A proactive approach to problem-solving is required.
Compensation Package:
We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with experience, plus additional benefits and perks.
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