Customer Service Liaison

3 weeks ago

Barossa Valley, Australia Pinnacle Full time

Vinpac, a leading contract bottling services provider in the Australian wine industry, is seeking a skilled Customer Service Coordinator to join our team at Vinpac Angaston.

The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.

As a key point of contact for our customers, you will engage with them via phone and email, developing comprehensive product knowledge to ensure top-tier service and addressing customer inquiries effectively.

Responsibilities include coordinating order processing and deliveries, managing customer invoices, and providing product information.

You will be a valued member of our collaborative and enthusiastic team, where every day brings new challenges and experiences.

Key Responsibilities:

  • Serve as the main support contact for customers through various communication channels.
  • Cultivate extensive product expertise to deliver superior service.
  • Handle incoming customer inquiries, offering effective solutions to enhance satisfaction.
  • Gain insight into each customer's business model and requirements to provide personalized service.
  • Manage and prioritize customer orders in accordance with established procedures.
  • Coordinate deliveries to meet customer expectations, including local and interstate freight.
  • Offer customers product information and alternative options during periods of limited supply.
  • Process customer invoices following standard procedures.

Requirements:

  • Great enthusiasm and can-do attitude with the desire to learn.
  • Proven track record of delivering high-quality customer service.
  • Ability to establish strong and trustworthy relationships with customers and stakeholders remotely.
  • Exceptional attention to detail and organizational abilities.
  • Experience achieving outstanding customer service results in a fast-paced environment.
  • Capability to work independently and collaboratively within a team setting.

Benefits:

  • We offer flexible working in every sense.
  • An exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W, and other Endeavour Group brands.
  • Monthly meeting-free days.
  • Your health and wellbeing is your most important asset, and as one of our valued team members, it's our first priority.
  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career.

  • Customer Service Liaison

    3 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    Customer Service LiaisonVinpac, a leading contract bottling services provider in the Australian wine industry, is seeking a Customer Service Liaison to join their team. As a key point of contact for customers, you will be responsible for delivering exceptional service experiences through various communication channels.Develop comprehensive product knowledge...

  • Customer Service Officer

    2 months ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Officer** **Grade**:Clerk Grade 5/6 **Employment Type**:Multiple temporary dates (up to 18 months) **Location**:Gosford **Applications Close**: Monday 16th September 2024 [at 9:59am] **This role sits within the NSW Fair Trading Division in the Long Service Corporation team** *** **About the team** Fair Trading and Regulatory Services...

  • Customer Service Advisor

    2 months ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Advisor**: - SafeWork Advisory Services Team **Clerk Grade**:5/6 **Location**: Gosford **Employment Type**: Multiple temporary, full-time opportunities up to 12 months, and one temporary, part-time opportunity (35 hours per fortnight, including Mondays) until 14 August 2025. **Hybrid working arrangement.** **About the team** SafeWork...

  • Customer Service Advisor

    3 months ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Advisor - Technical** **Long Service Corporation, NSW Fair Trading** **Grade**:Clerk Grade 7/8 **Location**:Gosford **Duration**: Ongoing **Salary**:$106,025 - $117,363 + Superannuation **Closing Date**:Wednesday 11th September 2024 [at 9:59am] - Be part of the launch of our new Community Services Long Service scheme - Be part of a...

  • Customer Service Representative

    3 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    Vinpac is a leading contract bottling services provider in the Australian wine industry. We offer a comprehensive range of services, including packaging material supply, inventory management, bottling, winemaking, bulk wine storage, laboratory services, warehousing, and distribution.We are seeking a highly skilled Customer Service Representative to join our...

  • Customer Service Representative

    4 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at Vinpac Angaston. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing top-tier service to our diverse client base.Key ResponsibilitiesDevelop and maintain...

  • Customer Service Representative

    1 month ago

    Barossa Valley, Australia Pinnacle Full time

    Customer Service CoordinatorVinpac, a leading contract bottling services provider in the Australian wine industry, is seeking a highly skilled Customer Service Coordinator to join our team at Vinpac Angaston. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service experiences to our diverse client...

  • Customer Service Representative

    4 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    Customer Service CoordinatorVinpac, a leading contract bottling services provider in the Australian wine industry, is seeking a highly skilled Customer Service Coordinator to join our team at Vinpac Angaston. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service experiences to our diverse client...

  • Customer Service Representative

    3 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    Customer Service CoordinatorVinpac, a leading contract bottling services provider in the Australian wine industry, is seeking a highly skilled Customer Service Coordinator to join our team at Vinpac Angaston. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer service experiences to our diverse client...

  • Customer Service Coordinator

    2 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    Vinpac, a leading contract bottling services provider in the Australian wine industry, seeks a skilled Customer Service Coordinator to join its team.As a key point of contact for customers, you will engage with them via phone and email, developing comprehensive product knowledge to deliver exceptional service experiences.Your responsibilities will...

  • Customer Service Coordinator

    2 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    Vinpac, a leading contract bottling services provider in the Australian wine industry, seeks a skilled Customer Service Coordinator to join their team at Vinpac Angaston.As a key point of contact for customers, you will engage with them via phone and email, developing comprehensive product knowledge to deliver top-tier service. Your responsibilities will...

  • Customer Service Representative

    1 month ago

    Barossa Valley, Australia Pinnacle Full time

    About the RoleVinpac, a leading contract bottling services provider in the Australian wine industry, is seeking a skilled Customer Service Representative to join their team at Vinpac Angaston. As a key member of the customer service team, you will play a vital role in ensuring exceptional customer experiences and driving business growth.Key...

  • Customer Service Coordinator

    2 months ago

    Barossa Valley, Australia Pinnacle Full time

    Vinpac was established in 1975 to provide contract bottling services to customers in the Australian wine industry. Today, we operate two facilities located in the iconic Barossa and McLaren Vale wine regions of South Australia.  We offer customers a complete service of packaging material supply and inventory management, bottling, winemaking, bulk wine...

  • Customer Service Representative

    1 month ago

    Barossa Valley, Australia Pinnacle Full time

    Vinpac was established in 1975 to provide contract bottling services to customers in the Australian wine industry. Today, we operate two facilities located in the iconic Barossa and McLaren Vale wine regions of South Australia.  We offer customers a complete service of packaging material supply and inventory management, bottling, winemaking, bulk wine...

  • Customer Service Representative

    4 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Vinpac International. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued clients.Key ResponsibilitiesAssist and prepare production orders, including accurate...

  • Customer Service Representative

    2 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    Vinpac International is a leading provider of contract bottling services to the Australian wine industry. As a Customer Service Representative, you will play a crucial role in ensuring the highest level of customer satisfaction.Key Responsibilities:Assist and prepare production orders, including accurate detailing of customer product details and company...

  • Customer Service Representative

    3 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Vinpac Angaston. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesAssist and prepare production...

  • Liaison Manager

    4 weeks ago

    Hunter Valley, Australia Douglass Hanly Moir Pathology Full time

    Douglass Hanly Moir Pathology (DHM) is an established and well-respected pathology practice offering comprehensive, high-quality pathology services across New South Wales and northwest Victoria. Our culture of Medical Leadership drives excellence in patient care and service provision for our referring doctors. **Position description**: We seek an...

  • Customer Service Representative

    3 weeks ago

    Barossa Valley, Australia Pinnacle Full time

    Customer Service Representative OpportunityVinpac, a leading contract bottling services provider in the Australian wine industry, is seeking a Customer Service Representative to join their team. Based at Vinpac Angaston, this role will act as a conduit between customers, sales teams, and production sites.The ideal candidate will possess a high attention to...

  • Customer Service Representative

    1 month ago

    Hunter Valley, Australia Service NSW Full time

    **Customer Service Representative - Murwillumbah Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**:Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Murwillumbah Service Centre** **Employment Status: Part-time - temporary...